We provide our utility clients with a wide range of energy-saving and renewable energy solutions. From individual utility customers and construction contractors, to utilities, municipalities, and government bodies, our clients have come to depend on our customized energy efficiency programs to help them to meet their energy saving goals.
The Senior Program Manager is primarily responsible for providing program management and leadership to the energy efficiency program. This position will manage a team of energy professionals working for our client to provide implementation services for residential and business customer energy efficiency programs. In addition, this individual will manage a staff of engineers, energy advisors, project coordinators, and possibly partner companies (subcontractors). You will also be working with others who are passionate about energy efficiency and making a positive impact on the industry.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Manage the utility relationship and serve as an advocate for our client
Manage a multi-million-dollar budget over multiple years including allocations to labor, expenses, subcontractors, and customer incentives
Provide day to day leadership to program staff including managing education/awareness of program offerings, marketing activities, and assisting team to creatively meet or exceed the goals of the program
Coordinate effectively with neighboring utilities (both gas and electric)
Monitor and manage program budgets to ensure full utilization of funds while meeting or exceeding activity based goals
Prepare activity reports as required to the client, partner or Franklin Energy management by the requested due date
Be a positive role model and voice of the program, effectively communicating with area stakeholders interested in the success of the effort
Incorporate "best practice" methods of energy efficiency program implementation
Practice effective project management skills in leading this program
Ensure continuous improvement of operations year after year
Assist the Vice President / Regional Manager in meeting all program goals
Manage direct reports and oversee program staff. This includes interviewing, planning, assigning, completing performance evaluations, coaching, mentoring and directing work
Mentor program personnel in achieving their personal goals annually as well as their long-term development goals
Education and Experience
Bachelor's degree from an accredited college or university in business, engineering, or other discipline
Advanced degree - Preferred
Minimum of 5 years of management/supervisory experience including hiring, coaching, performance reviews, and mentoring
Proficiency in financial management
Technical experience in developing and/or reviewing energy savings calculations to determine paybacks and incentive levels for customers.
Must show proven leadership in fast paced environment
Minimum of 3 years of experience in managing energy efficiency programs - Preferred
Experience in lighting, HVAC, and other technologies installed in residential, commercial and industrial applications - Preferred
Required Skills, Knowledge and Abilities
Strong customer service and communication skills
Must be able to handle a wide work variety and work in a fast-paced environment
Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload
Ability to identify and resolve project application issues with customers and trade allies
Proficient in Microsoft Office, specifically Word, Excel and Outlook
Strong data entry skills in entering information in tracking systems/databases
Ability to communicate effectively, both verbally and in writing with customers, clients and employees
Ability to analyze and interpret data and solve practical problems
Knowledge of mathematical concepts such as fractions, percentages and ratios
Licenses & Certifications
Valid driver's license
Willingness to travel up to 20-40% of the time
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
Ability to lift up to 10 pounds
Noise Level is typically moderate
Employee could be exposed to fumes and/or airborne particles and risk of potential shock
Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.