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Inside Sales Rep at Lincare Holdings

Posted in Other 20 days ago.

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Type: Full Time
Location: Clearwater, Florida





Job Description:

JOB DESCRIPTION

The Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, and using company resources, policies, and procedures to provide complete, accurate data; uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness.

* Establishes customer contact by initiating follow up outbound calls and receiving inbound return calls

* Promotes products and facilitates customer needs to utilize company s products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary

* Resolves customer concerns by providing appropriate information regarding products and services

* Records customer information and maintains database by obtaining, entering, and verifying required data

* Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards

* Facilitates sales process by communicating/sharing information with appropriate internal and external contacts

* Completes and ensures accurate validation of insurance benefits

* Provides customer followup as required

* Contributes to departmental objectives by accomplishing required contact and sales results, and ability to track and report progress of sales results

JOB REQUIREMENTS

EDUCATION AND/OR EXPERIENCE -

* Graduate from an accredited high school

* Inside sales experience

* medical industry knowledge beneficial

* prior computer experience

* ability to type at least 25-30 words per minute

* Must be at least 18 years of age

Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Lincare provides reasonable accommodations for qualified individuals with disabilities. Because Lincare believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/Disabled/Veterans
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