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DocControl Associate II at Computershare in Highlands Ranch, Colorado

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:

We have a unique opportunity for someone to contribute their talents and strengths as a Doc Control Associate II

At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 12,000 people around the globe are entrepreneurial and innovative, serving 16,000 clients and customers with precision and reliability because they count on us to deliver, every time.

Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.

Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world's leading organizations use us to streamline and maximize the value of relationships with their investors, employees, creditors and customers.
Computershare is represented in all major financial markets and has over 12,000 employees worldwide.

Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped we'll be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.

Our key values - Certainty, Ingenuity and Advantage - drive everything we do: you can count on us to deliver with precision and reliability, every time. We look beyond today's problems to find tomorrow's solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals.

Responsible for completing transactions related to collateral processing, Lost Note Affidavit and Allonges by coordinating various activities with document custodians and third-party vendors. Cross-trained on at least 50% of Department Functions. Acts as a functional expert for these tasks and is the primary trainer accordingly. Completes escalated or rush transactions by interfacing with attorneys, vendors, custodians and other third parties. Independent work on special projects.

Primary Accountabilities

  • Allonge and Assignment Procurement interface with third party lenders to fulfil their requirement to execute allonges, coordinate with attorneys for revisions and follow -up on open items

  • Conducts thorough Investigation for Lost Note Affidavit processing

  • Lost Note Affidavit processing - Investigating, coordinating with Foreclosure Attorneys, drafting, preparing for signatures, handling exceptions, ensuring timely processing, reconciling open transactions.

  • Completes initial and ongoing training as determined by management. Recommends additional training or coursework in coordination with the Supervisor. Provides technical guidance to co-workers on collateral, LNA and Allonge transactions.

  • Interacts with attorneys, vendors, custodians and other third parties regarding escalated or rush transactions, conducts research and takes action to complete. Follows up to ensure these issues are resolved.

  • Demonstrates proactive problem solving to improve quality and accuracy of information. This may require implementation of approved procedural changes necessary to minimize financial risks, improve service delivery and/or reduce expenses. Conducts user acceptance testing on IT projects.

  • Performs quality control checks and update procedures as directed

  • Collateral file processing - coordinating orders with Custodians, receiving, imaging, image verification, note verification, in-house delivery and shipping of collateral files.

  • Trailing document processing - researching, imaging and shipping of trailing documents.

  • Other duties or tasks as assigned by management.


  • Basic Excel Skills

  • Strong Attention to detail

  • Training skills


  • Intermediate Microsoft Office skills

  • Ability to multi-task and stay organized

  • Excellent written and verbal communication skills

  • Excellent time management skills and the ability to meet deadlines

  • Strong interpersonal skills and ability to work well in a team environment

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

  • 1 to 2yrs. of Mortgage experience

  • High school diploma or general education degree (GED)

  • 1 to 2yrs. of Mortgage document experience

  • Time Management

  • Prioritizing

  • Planning

  • Problem Solving

  • Organizational Agility

  • Written Communication

  • Customer Focus

  • Listening

Language Ability
Ability to read/comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one/small group situations to customers, clients, and other employees of the organization

Mathematical Ability
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the environment is moderate

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.


  • A choice medical insurance plans designed to meet your needs

  • Dental & Vision insurance

  • Life & Disability insurance

  • Flexible spending and health savings accounts

  • Employee Stock Purchase Plan

  • Paid time off - You'll accrue 3 weeks your first year!

  • Nine Holidays

  • $1,000 Employee Referral Program

  • Wellness programs

  • Matching 401(k)

  • Tuition Reimbursement

  • Banking and investments plans

  • Rewards and recognition programs

  • Employee discounts for wellness, auto & homeowners insurance, wireless service and more...

To learn more, visit us at

Your career is waiting.

Computershare is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.