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Records Specialist at Epiq Global Business Transformation Solutions, LLC in Portland, Oregon

Posted in Legal Admin 30+ days ago.

Type: Full-Time





Job Description:


It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Epiq is currently seeking a Legal Records Specialist to work at Stoel Rives, a prestigious law firm in downtown Portland. The role of the Records Specialist is to assist and support the physical and electronic records management operations under the guidance of the Regional Records and Information Governance Manager, which includes creating and maintaining files in accordance with Firm policies and records management processes. Duties include, but are not limited to: imaging documents and storing them within the firm’s document management system, creating physical records in accordance with firm policy, and performing quality assurance checks to ensure others’ electronic and physical records are created properly in accordance with firm policy. Provide maintenance of data, records, and files necessary to provide servicing to the assigned client team or department. This position will perform duties as a specialist relating to the implementation, and management of all aspects of document control and records management throughout the information lifecycle for physical or electronic records.

Responsibilities


  • Responsible for the day-to-day operations of the Records Room.

  • Participate with other records and information staff in overseeing effective maintenance of records management systems including Interwoven File Creation, RFID File Tagging and Programming, File Retrieval, and Re-Shelving.

  • Database Management and Maintenance to ensure records are accurately documented and stored.

  • Troubleshooting to identify potential problems or to recommend better processes or methods to accomplish work in the specified timelines provided by the client.

  • Assure adherence to corporate policies and strategies using the current records management systems.

  • Ensures compliance with business protocol, regulatory and best records management practices requirements.

  • Maintain ongoing communications with all departments regarding maintenance, creation, revising, reviewing, and retrieval and archiving of records.

  • Generate record management reports.

  • Assist with orientating and training others on the appropriate records management processes and procedures as required by the client.

  • Perform photocopying, faxing, scanning, and other duties as assigned.

Requirements


  • Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting

  • Attention to detail

  • Ability to function with a high level of patience, tact and diplomacy in handling any "complaint situations"

  • Excellent communication (verbal and written) and organizational skills.

  • Detail oriented and exceptionally attentive to accuracy.

  • Ability to learn skills quickly.

  • Ability to manage multiple tasks.

  • Customer service and enthusiasm.

  • Ability to lift up to 30 lbs on a consistent basis.

  • Ability to routinely stand, bend and stretch

Qualifications


  • High School Diploma or equivalent (4 years of college preferred)

  • Possess a minimum of 2 years’ experience in a professional office environment working in a file or records clerk capacity.

  • Reading, writing, and arithmetic skills required

  • Previous experience in a client service oriented field preferred

  • Willingness and ability to learn new skills

LEADERSHIP COMPETENCIES:

Results Driven - Sets stretch goals for personal and team accomplishment and works tenaciously to achieve those goals; acts with a sense of urgency; takes the initiative on actions; identifies what needs to be done and takes action before being asked; does more than what is normally required in a situation; establishes metrics to monitor progress and measure success; maintains focus by avoiding or overcoming roadblocks.

Client Focus- Takes action with the clients, both internal and external, and sees their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback.

Building Effective Relationships – Identifies opportunities to build strategic relationships with individuals in other areas of the business in an effort to achieve business goals; develops the partnership through information exchange, clarification of partnership benefits and definition of partnership scope and expectations; recognizes the business concerns and perspective of others; shares information and own expertise with others to enable them to accomplish group goals

Integrity- Behaves in an honest, fair and ethical manner; shows consistency in words and actions; does what she/he commits to doing; respects the confidentiality of information or concerns shared by others; is honest and forthright with people; carries his/her fair share of the workload; takes responsibility for own mistakes.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.