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Reservation Agent - The Newport Harbor Hotel and Marina at Shaner Hotel Group Limited Partnership in Newport, Rhode Island

Posted in Admin - Clerical 30+ days ago.

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Type: Full-Time

Job Description:

The Reservation Agents provide superior guest services to include providing prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations, and information; process all payments according to established hotel requirements. Provide information and services to any guest or visitor in a friendly, professional manner.

We expect our associates to provide warm, friendly service with a genuine smile and pleasant attitude. Our goal is to make each guest feel like they are a welcomed friend. We look for team players who are willing to learn and who seek opportunities to grow. Prior customer service and hospitality experience is helpful, but not required.