Company Description Eurofins is the world leader in the food, bio/pharmaceutical product testing. It is also number one in the field of environmental laboratory services and one of the global market leaders in agroscience, genomics, discovery pharmacology, and central laboratory services. With over $2 billion in annual revenues and 25,000 employees across 250 sites in 39 countries, Eurofins is a leading international group of laboratories providing an unparalleled range of testing and support services to the pharmaceutical, biopharmaceutical, food, environmental, and consumer products industries and to governments.
Job Description Responsibilities include, but are not limited to, the following:
Partner deeply with National Food Lab's product development team to accelerate the NFL's front-end innovation business by strengthening capabilities and client solutions.
Listen to and understand our client's innovation challenges and develop consumer learning plans that will deliver actionable insights and feasible ideas.
Act as an expert voice in designing and executing agile innovation learning programs, promoting growth of the front-end, qualitative, consumer-led design research function within the NFL.
Lead the development and pricing of compelling proposals to secure new and repeat client business, partnering with Moderators and Project Management teams.
Innovate and/improve existing approaches to add value and incremental research capabilities
Delight clients with superior research experience by collaborating with business partners and team members in research design and execution.
Write customized and effective reports including compelling storytelling.
The ideal candidate would possess: Interaction and Personal Skills
Communication: Strong oral and written communication; clear & concise; persuasive; on-the-fly; able to manage to win-win outcomes; mature.
Agility, Flexibility, and Adaptability: Consider multiple approaches; deal with ambiguity; manage complexity; deal with changing information and priorities; leverage support teams and ideas.
Organization, planning and management: Able to plan work, multi-task, manage priorities, provide strong attention to detail, meet deadlines, and manage costs.
Business Acumen: Ability to help client identify their business needs and craft The NFL's solutions to meet client budgets and The NFL's financial targets.
Client Project Sales: Influence clients by use of good planning, strong client support, innovative solutions, effective proposals, and thoughtful consultation to increase The NFL's role and revenue.
Responsibility, Accountability, Reliability: Own the results, delight the client, and collaborate well with clients and team members.
Knowledge of process, systems and functions: Appreciates the value of internal processes and functions and effectively uses them to create and communicate cost effective solutions.
Research Design: Ability to identify high level client needs and use creativity and the power of the team to develop appropriate research options, address client concerns, and problem-solve issues.
Research Interpretation and Insight: Integrate diverse findings into a clear story per the client goals, identifying themes and resolving inconsistencies. Tailor results to appropriate audience levels.
Experience in qualitative and design thinking research methods and their application to product development, with expertise in at least one of the following areas: food, consumer package goods, beverages, health and beauty.
4 year degree in MS in Anthropology, Social Science, Design Research, Consumer Research, Psychology or related field. Some industry experience with a market research vendor or Consumer Insights function in a CPG company would be ideal
Experience working across disciplines of product development, strategy, innovation and design
Experience moderating a broad range of qualitative research events (online and in person) and facilitating ideation and creativity workshops
Fluency in design research methods and approaches
Compelling, persuasive oral and written communication skills
Proven ability to build strong cross-functional relationships in a highly dynamic environment
Exhibits a bias for action
Proficient in PowerPoint, Outlook, Word and other MS Office software and possibly video editing programs
Demonstrated ability to manage multiple projects(both small and large) and adjust to changing priorities and ambiguity
Additional Information As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work! We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, vacation, personal days, and dental and vision options.