This position could be performed from the following cities: Atlanta (Georgia), Charlotte (North Carolina), Chicago (Illinois), Louisville (Kentucky), Cincinnati (Ohio), St. Louis (Missouri), Denver (Colorado), Los Angeles (California), Kansas City (Kansas), Plano (Texas), Fresno (California), Salt Lake City (Utah)
GraySolutions is an innovative provider of Industrial Automation and Information services throughout North America. GraySolutions is a part of the Gray, INC. family of companies. Gray Construction, also part of Gray, INC, is a nationally ranked engineering, architecture and construction firm with nearly 60 years’ experience in manufacturing, automotive, food and beverage, distribution, hospitality and retail facility construction. It’s the spirit of the people at Gray – passion, commitment and great team environment – that makes our company a great place to work.
Our purpose is to make a difference in people’s lives by creating unforgettable customer experiences and great projects. The people of Gray exemplify our core values: we put safety and quality of life first, we are customer and relationship driven and we demonstrate the golden rule - we treat others the way we want to be treated.
GraySolutions is looking for an individual that can manage industrial infrastructure group.
The infrastructure manager is responsible for providing the strategic direction for the infrastructure function within industrial manufacturing facilities.
They will lead the development of infrastructure strategy and architecture standards and procedures for the manufacturing facilities
Together with the infrastructure lead, systems admin engineer and third-party service provides you will provide a reliable a highly available server and network infrastructure service to facilities.
Provide leadership in planning and managing computer operations and production support, systems and database administration and network operations
Ensure system performance and SLA's are met
Manage IT resource requirements to ensure appropriate balance between tactical and strategic demands
Lead IT asset management team to ensure assets full lifetime cycle value is achieved
Manage strategic relationships with key IT product and service providers
Provide in depth technical expertise for both tactical and operational initiatives
Provision in close cooperation with third party service provider an IT infrastructure that is suitable for the group to access and use their business applications
Assess the relative impact of IT industry trends to current and future enterprise infrastructure needs and projects
Interface with business unit managers to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness
Participate in IT strategy planning activities
Develop the reporting for vendor performance in areas that include quality, capacity, systems and responsiveness
Ensure the infrastructure team is mitigating, monitoring and managing infrastructure related risks
Manages a dynamic team of individuals, constantly searching for creative ways to elevate the capabilities of technology systems to meet business needs
Participate in the budget process
Performed onsite assessments while also engineering the network re-design, developing a detailed remediation scope and providing remediation services and governance.
Support a global ICS security program and created detailed technical standards
Demonstrated ability to understand industry networking issues and problems, relate them to customer’s needs, and propose appropriate solutions
Strong knowledge of industrial networking equipment and control systems
Excellent organization skills, ability to take initiative and work independently or as a member of a small team
Excellent interpersonal skills and relationship building
Strong presenter, comfortable presenting in front of customers, conveying status
Strong writing skills with expertise in PowerPoint as well as Microsoft Suite
Bachelor’s degree in Computer Science or other
At least 5 years of IT experience including managing teams responsible for architecture design and deployment, systems lifecycle management and infrastructure planning and operations.
Experience in areas such as network design and administration, data center operations, database administration, and systems programming and administration
Strong management and people development skills
Understanding of ITIL practices
Ability to think logically and demonstrate strong analytical and problem-solving skills
Ability to manage internal and external projects from inception to completion
Expertise in setting and managing customer expectations
Ability to develop and deliver projects using leading edge technologies
Experience implementing packages and working with vendors
Excellent oral and written communication skills
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the team member is frequently required to stand, walk, sit, use hands, reach with hands or arms and talk or hear. They may occasionally be required to climb or balance, stoop, kneel, or crouch. Must occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision.
Travel to customer and project jobsite required as necessary.
Generally, normal office environment where noise level is moderate, and temperature/humidity is controlled. Overtime may be required.