The Communications Analyst provides communications support services to the Center for Disease Control and Prevention (CDC), Division Associate Director for Communications Science(s), the policy team(s), and leadership, to create shared information and receive and evaluate feedback from Stakeholders. This position writes messages and materials related to CDC priorities, including but not limited to surveillance, clinical and public health capacity, public health workforce (e.g., CDC fellowships, Epidemic Intelligence Service), rural health, public health infrastructure, and materials to promote scientific communication efforts from the center.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.
Writes messages and materials related to CDC priorities, including but not limited to surveillance, clinical and public health capacity, public health workforce (e.g., CDC fellowships, Epidemic Intelligence Service), rural health, public health infrastructure, and materials to promote scientific communication efforts from the center.
Ensures all written materials use plain language and risk communications principles, and be built upon formative research, if available. These materials could include, but not limited to: website content, fact sheets, FAQs, issue briefs, infographics, social media messaging, multimedia content, or messaging for media.
Develops a 60-day editorial calendar for communication releases and launches in collaboration with the Center and Division Associate Director for Communications Science(s), Center policy team, and Center leadership.
Implements communication plans and ensure that all tasks are completed within the timeline.
Provides day-to-date operations support for communications, including but not limited to: reviewing communications materials to ensure accuracy, assisting in coordinating clearance, answering emails through CDC Info, and promoting Center programs, products, and services through CDC announcements.
Develops Center core messages to be utilized by senior leadership for presentations and across Center communications materials.
Develops messages, materials, and graphics to leverage all the communications platforms such as: website, social media (e.g., blog, Facebook, Twitter), email, partner outreach, media outreach, and mobile applications.
Works with CDC graphics staff or Center contract staff to create compelling images (infographics) that could be used for presentations, reports, website content, social media outreach, etc.
Coordinates with subject matter experts, as well as communications professionals from other Divisions and Centers to share information and ensure effective efforts and successful collaboration. Maintains professional partnerships.
Provides strategic support or coordination on major announcements or awareness efforts within the Center. Collaborates with key communications, web, and media staff to successfully coordinate the dissemination.
Identifies, researches, and resolves problems or issues. Participates in team strategy sessions to discuss solutions.
Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Plans daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize personal output.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.
EDUCATION / EXPERIENCE
Bachelor's degree (B.A.) and one (1) year related experience and or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATION
JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES
Working knowledge and understanding of federal regulations and policies
Excellent computer skills with demonstrated proficiency in Microsoft Windows / Office
Operational knowledge and understanding of effective communication strategies, messaging and custom audience targeting
Proficiency in document development with ability to implement originality, a clear understanding of the information to be communicated, and the mission of the CDC
Knowledge using visual media to create infographics, brochures and other communication materials
Excellent organization and problem-solving skills with ability to handle multiple projects and priorities
Solid analytical, critical thinking and problem-solving skills
Excellent verbal and written communication skills
Excellent customer service skills
Ability to evaluate analyze and disseminate information in a variety of venues
Self-motivated with demonstrated ability to manage workload and time effectively
Ability to work both independently and in a team environment
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information and respond to top management, public groups, and/or boards of directors, groups of managers, clients, customers, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
SPECIAL PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.