Posted in General Business 11 days ago.
This position is responsible for set-up and training of Business Office staff for all new Springstone hospital openings. This role will ensure staff at each facility is trained and understands Springstone policies and procedures, as well as hospital Business Office day-to-day operation expectations. When new staff is hired at established facilities, this role may travel to that facility to train the newly hired Business Office Staff in that role for a reasonable amount of time. If it is determined that a facility Business Office is not meeting expectations in business office functions, the Regional Business Office Manager will counsel that facility to bring them up to expectations in the areas of operations, cash collections, form completion, etc. If over the phone counseling is unsuccessful, the Manager will travel to that location and work directly with the facility to assist with the goal.
The Regional Business Office Manager will assist the Director of Business Office Operations with managing the day-to-day communications with all facilities in answering questions concerning patient accounts and procedures. The Regional Business Office Manager will work in conjunction with the Central Business Office (CBO) to ensure the accuracy of data necessary in the billing and collections process. The Regional Business Office Manager will communicate to all Business Offices new procedures or process changes, updating policies and procedures as necessary, and will make improvements to current processes as needed. The manager will also act as Liaison between facility, CBO and Director of Business Office Operations.
Associates degree or higher in business administration, accounting or combination of education and relevant work experience preferred.
Previous experience in accounts receivable at psychiatric healthcare facility and previous supervisory experience preferred.
May be required to work flexible hours and overtime, can be 50%+ travel at times.