The Information Technology Project Specialist is responsible for managing and maintaining IT systems as they relate to Point of Sale, Mobile Apps and Patient Services Systems for Thomas Cuisine accounts across the country. This is to include the recommendation of systems to existing and new clients with what is the appropriate system to fit their needs. This position will also maintain PCI compliance for credit card transactions.
Knowledge on the various POS and Kiosk technologies. Currently including Micros, Infor, Tavlo and various point of sale register systems
Knowledge of various Patient Services Systems that are in use by our Unit locations, including systems such as Computrition, DFM, Horizon COC and CBORD and what goes into the system with regards to resource needs and requirements
Coordinating and assisting with deployment of new and replacing POS systems as needed
Technology liaison for new business openings (POS, digital signage, Mobile App, etc)
Develop training and educational programs for the various POS and Patient Services System for Thomas Cuisine purposes and to educate other Thomas Cuisine associates on the different options available
Multitasking skills is a must and must be able to lead meetings and project planning for new and POS, Mobile App deployments or Patient Services systems as needed.
Help Support Units with POS needs, including menus, discounts, reporting, standardization, etc.
Project Management -scoping the needs, pricing the project and establishing timing are some however not all of the elements of project management
Deployment of and coordination of POS and Patient Services Systems
Other Duties as assigned by the VP of IT
Traveling based on needs
Identify and maintain PCI compliance in all operations where we are responsible for PCI
2 Year technical degree OR equivalent software/networking experience required
Strong knowledge, troubleshooting and analysis of operating systems and complex networking environments Experience with a Point of Sale system that included the setup, configuration and training and deployment of the system
must be very comfortable working under tight deadlines and highly skilled at diffusing stressful situations in real-time with all levels of management in the company.
Strong verbal communication skills are a must
Extended overnight travel as needed
Excellent customer service, communication, organization and training skills
Ability to lift and carry 50-75 lbs.
A valid drivers license
Strong understanding of PCI-DSS requirements preferred
Thomas Cuisine is an award-winning, privately-held contract food service company operating in 18 states and growing. We advocate the healing power of whole foods. We believe in preparing scratch-made cuisine fresh each day. Our clients include hospitals, upscale senior living communities and corporate dining facilities. Every Thomas Cuisine team member is an ambassador, carrying out our mission, reflecting our values and building relationships while "doing the right thing". We seek to make a valuable difference to those we serve- one nutritious meal at a time
REAL Food | Genuine Service | Enduring Relationships
Associates or better in Information Technology or related field