CIT is a leading national bank focused on empowering businesses and personal savers with the financial agility to navigate their goals. CIT Group Inc. (NYSE: CIT) is a financial holding company with over a century of experience and operates a principal bank subsidiary, CIT Bank, N.A. (Member FDIC, Equal Housing Lender). The company's commercial banking segment includes commercial financing, community association banking, middle market banking, equipment and vendor financing, factoring, railcar financing, treasury and payments services, and capital markets and asset management. CIT's consumer banking segment includes a national direct bank and regional branch network. Discover more at cit.com/about .
AVP, Data Support Lead sought by CIT Bank, N.A. in Jacksonville, FL. 40hrs/wk. Work within the team of IT operations at CIT, that owns and performs all support activities to large set of applications. Ensure daily and monthly operational processes run successfully. Monitor applications level controls and reconciliations. Participate in Audits to demonstrate data movements are meeting the defined rules and standards. Resolve incidents for issues arise in production processes with relevant urgency. Escalate incidents and assign appropriate Priority levels. Communicate with data consumers on potential SLA impacts due to production failures. Track and complete Problem tickets from incidents. Work with Incident and Problem management teams. Perform root cause analysis (RCA) of the issues. Proactively identify operational inefficiencies and provide solutions. Work with data consumer teams and development team to design solutions to increase operational efficiencies. Identifies creative, technology-based opportunities to improve service levels and reduce costs with solution teams and data consumers. Participate in Disaster Recovery, ACLC activities. Represents applications under the organization to complete required tasks. Work on BAU activities that require working on development tasks. Work with development team at some capacity to manage the work load within the organization. Work on periodic infrastructure and technology upgrades of the tools in use.
Requires a Bachelor's degree in Computer Science, Mathematics, Engineering or related discipline from an accredited college or university with three years of experience in a similar position. Experience: Experience in Data Management and Business Intelligence. 3 years of experience in supporting IT operations- technology. 3 years or relevant technology development and IT operations experience. Experience in the area of Business Intelligence and analytics, with special focus on supporting data movement, Data Hubs, Data Marts, Data Warehouse and data virtualization environments. Experience with SQL (MS SQL Server 2014 or later), Oracle 12, ETL (SSIS, SSRS), SSAS, Denodo 6, Python, Java, C# skills. Experience with Trade, Loan, Lease and Banking systems. Experience with concepts of ITIL/ITSM best practices on IT operations.