The Departmental Administrator provides leadership and professional support to the Fiscal Officer, Assistant to the Chair, and Department Chair; coordinates special projects on their behalf, making recommendations for efficiency. Facilitates daily decision-making and problem solving responsibilities to ensure effective execution of departmental operations. Creates, formats and edits publications and reports for the department. Compiles competencies required by the CEPH accrediting agency for all graduate programs. Coordinates with the Department Chair to develop a long-term teaching schedule that optimizes use of teaching resources in respect to student demand, curriculum needs, and instructor interests. Collaborates with Registrar regarding preparation of the schedule of classes, and accuracy of courses offered and instructors of record. Analyzes instructional activities to build and maintain the schedule of classes; serves as departmental scheduling officer. Serves as delegate for drop and add procedures and enrollment issues for undergraduate and graduate courses; advises faculty, staff, and students regarding student enrollment issues, investigating and providing solutions to resolve complaints and recurrent problems while adhering to university guidelines and timelines. Works with the Assistant to the Chair on student academic appointee (SAA) contracts and in identifying class assistants to support faculty teaching. Manages the Online Course Questionnaire (OCQ) process and database for evaluation of all courses. Serves as the Departmental liaison for textbook ordering; serves as the department's liaison for Programs Involving Children (PIC).
Bachelor's degree with specific coursework in editing and academic writing, and two years of office experience inclusive of project planning experience and/or complex organizational skills for multiple/diverse office functions.
Combinations of education and related experience may be considered.
Demonstrated experience in writing and/or editing newsletters, brochures, and manuscripts. Strong interpersonal skills with a customer service orientation, including active listening skills. Ability to effectively communicate and exchange information with a wide diversity of individuals. Organizational skills with ability to expedite multiple processes occurring simultaneously. Analytical and problem solving skills. Ability to work independently and collaboratively, providing leadership across differing operational office functions. Knowledge of basic accounting functions and ability to use computer program software. High level of confidentiality with ability to handle such matters with diplomacy. Advanced knowledge of computers and database/word processing software (PC, Excel). Ability to work in a fast-paced environment. Ability to work with a diverse group of people.
Some budgetary responsibilities during previous experience. Advanced knowledge of University policies, procedures, and systems (IUIE, SIS, Kuali).
Salary Plan: PAO
Salary Grade: 2AD
Job Function: General Admin
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
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