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Remedy Engineer at D&Z Federal in Washington, Washington DC

Posted in Other 30+ days ago.

Type: Full Time

Job Description:

REMEDY ENGINEER needed for a CONTRACT TO HIRE opportunity with SOC's client located in WASHINGTON DC.


* Development and management of all activities leading to the integration of the Remedy ITSM solution.

* Architect the BMC Remedy platform to meet identified requirements.

* Provides technical leadership for the integration of requirements, design, and technology.

* Design, documentation, development, modification, testing, installation, implementation, and support of new or existing information systems (which includes BMC Remedy Information Technology Service Management (ITSM) suite and their infrastructure.

* Perform the analysis, integration, data and workflow development, documentation, testing, and implementation of solutions within the Remedy 9.x environment to support the forthcoming projects as directed.

* Perform analysis and documentation of requirements and corresponding process analysis; monitor and manage the operating systems supporting the Remedy servers.

* Perform modifications/configuration of prioritized ITSM modules, and any other configurations required.

* Develop sound solutions to complex problems, produce system level reports, and report status to senior level Management.

* Maintain application infrastructure in compliance with current operating system updates and application compatibility.

* Deliver ongoing improvement opportunities with processes, standards, and policies.


* Bachelor's Degree and 8 years prior relevant experience, additional years of experience will be considered in lieu of degree

* 7 years of experience providing Remedy System administration services.

* Experience managing Remedy development activities and proficiency in applying the SDLC and DevOps principles.

* Experience supporting large user enterprise environments.

* Experience implementing large scale Remedy-based ITSM solutions alongside possessing demonstrable experience leading and managing such implementations.

* Excellent BMC Remedy product knowledge.

* Ability to obtain a Public Trust security clearance, no current clearance is required to be considered.

* Prior Remedy development experience.

* Experience in a cloud based environment.

SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability.