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Solution Engineer, Retail Enterprise at in Deerfield Beach, Florida

Posted in Other 12 days ago.

Type: Full Time

Job Description:

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.




What is a Retail Enterprise Solution Engineer? Also known as a " Sales Engineer" or "Solutions Consultant," the Solution Engineer is responsible for owning the How, or technical solution of the Customer 360 for a set of customers/prospects. To accomplish this, the Solution Engineer must have: strong business acumen, executive discovery & presentation skills, comfort with going from high level to deep into technology, and an ability to explain & demonstrate technical solutions to a non-technical audience.

The range of solutions and products that the Retail Enterprise solution engineer will cover include the breadth of Salesforce solutions for traditional retailers, QSR/restaurants and grocery customers.


* Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives

* Build and present customized solutions and demonstrations of Salesforce products to executive audiences showing How Salesforce will accelerate their business strategies and path to value.

* Convey deep understanding of the customer's architecture as it pertains to Salesforce's solutions

* Orchestrate and project manage cross-functional solutions experts to an opportunity strategy

* Develop and deliver the story of the customer experience aided by Salesforce technologies

* Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position

* Ability to travel based on territory alignment and region


* 5+ years of strong pre-sales/business development experience from a software vendor, Systems Integrator or other consulting organization

* Strong experience as part of a team, sharing information and supporting team members when needed

* Experience in the why, what and how of innovation and transformation

* Functional project management experience with a strong track record of driving simultaneous projects and multiple initiatives from concept to completion

* Superior customer service attitude with a passion for delivering the best customer experience possible

* Knowledge of or experience with related applications, marketing technology systems, relational database and web technology

* Solid oral, written, presentation, collaboration and interpersonal communication skills


* Previous experience as a solution/sales engineer for a CRM company or similar technology

* Prior experience in Retail, Restaurant or Grocery from a marketing or technology perspective is desired

* Prior experience with Salesforce in the Retail industry is desired

* Basic programming experience in HTML and other web based technologies

* Salesforce Certifications

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