Systems & Software is searching for a Business Intelligence Analyst to join their team.
As a Business Intelligence Analyst you are a problem solver with an innate ability to understand customer needs, support and maintain business insights via a comprehensive data-driven solution, and willingly collaborates and contributes forward thinking techniques in analytics.
What your responsibilities will be:
Design, develop and maintain custom data reporting and visualizations
Write complex SQL queries to gather data for internal and external use
Provide timely and professional support and resolution for customer tickets
Work with customers (on the phone, over email, face-to-face) as needed to understand existing issues or new requirements
Work closely with professional services and support teams
Author business requirements and technical requirements documents
Install, configure, and troubleshoot business intelligence and analytics solutions
Develop training materials and documentation
What we are looking for:
Bachelor’s degree in Computer or Information Systems Engineering, Computer Science or related discipline; or equivalent combined education and experience
Experience writing complex SQL queries
Understanding of database design and modeling (ERDs)
Experience producing business insights and analytics via reports and dashboards
What would make you stand out:
Experience with programming
Experience installing and configuring analytics solutions on Windows or Linux OS
Experience with IBM Cognos BI/Analytics or other analytics solution
Utility CIS and Billing or Financial Systems experience
Systems & Software (S&S), a division of Harris Computer Systems, has been a top-rated Customer Information Systems (CIS) provider to municipal and investor-owned electric, water and gas utilities since 1973. We are committed to providing the best CIS solutions to municipal and investor-owned utilities throughout the U.S.
We are located within minutes of Burlington, Vermont - one of New England’s premier cities. Located 90 miles south of Montreal between the Adirondack and Green Mountains and on the shores of Lake Champlain, Burlington is a city consistently recognized for its quality of life, from outdoor recreation to cultural events.