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Co-worker Health Triage Nurse at Mercy in Chesterfield, Missouri

Posted in Other 7 days ago.

Type: Full Time

Job Description:

We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."


The Co-worker Health Triage Nurse responds to incoming telephone calls from co-workers related to COVID-19 to assess, provide telephonic medical advice, consultation, referrals, and assistance as authorized in accordance with standard symptom-based guidelines and procedures in a 24/7 call center and virtual care environment. Independently triages calls based on the co-worker's medical condition, symptoms, and care requirements. This level of remote care requires exceptional listening and assessment skills and Advanced Practice Nurse, Registered Nurse or Licensed Practical Nurse experience. Utilizes high level, critical thinking skills, and advanced competency in nursing judgment while accessing integrated telephonic and numerous computer systems to provide services, education to patients and customers, and clinical guidance to the appropriate level of care. Coordinates services with departmental staff and other departments to provide efficient and effective healthcare services.

Performs duties and responsibilities in a manner consistent with Mercy's mission, values and service standards.

Important: This is a remote, three-month temporary position and requires co-worker to have hi-speed internet access. Mercy to provide equipment.


* Experience: Two years as a Nurse

* Required Education: Graduate of state approved school

* Licensure: Licensed as an Advanced Practice Nurse, Registered Nurse or Licensed Practical Nurse by the State Board of Nursing

* Certification/Registration: Current Basic Life Support through the American Heart Association

* Other: Strong computer (EPIC), interpersonal and communication skills

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period!

We're bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.