Posted in General Business 30+ days ago.
Type: Full-Time
Senior IBX Technician IV
Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and forward thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions.
At Equinix, we make the internet work faster, better, and more reliably. We hire hardworking people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it’s our authentic, humble, gritty people who build The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.
Job Summary: Troubleshoots and installs advanced circuits, and performs custom installations.
Responsibilities
Installations
Racks and stacks customer equipment
Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly
Installs circuits requiring advanced fiber terminations
Queue Management
Determines work priorities from the Oracle queue and ensures adherence to all commit times
Testing/Troubleshooting
Troubleshoots switched / multiplexed / media converted circuits; escalates to, and works with networking group, as needed.
Works with customers to troubleshoot issues
Cross Connects
Installs/tests/modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects
Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)
Documentation/Reporting
Maintains detailed written records of all work activity
Projects
Designs and leads cage / infrastructure modification projects
Training
Completes all assigned training in a timely manner
Customer Management
Supports customer satisfaction through timely and precise order execution
Qualifications
1+ years experience
High School Diploma
BERT and SONET test equipment
Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation
Able to lift heavy equipment/items up to 50 pounds
Able to work days/nights/weekends/holidays, if needed and/or required
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
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