ATS Applications Engineer at Schneider Electric USA, Inc in Morristown, New Jersey

Job Description:

JOB SUMMARY:

The Applications Engineer responds to requests for technical, product and sales information, with the objective of converting inquiries into orders and provides sales support for existing and future products and services.

ESSENTIAL FUNCTIONS:

• Handles technical inquiries for product and sales information on transfer switch and communications products.
  
  


• Reviews plans and specifications to determine applicable product conformance.
  
  


• Assists in order negotiations by analyzing competitor pricing and technical issues.
  
  


• Follows up on quotes and provides management reports on quotation activity
  
  


• Prepares various management sales reports as assigned.
  
  


• Processes customer orders, including interpretation of application requirements, and coordinates with other departments (Engineering,
  
  


• Credit, Production Planning, Shipping, etc.) to ensure efficient and timely processing.
  
  


• Assists in the resolution of sales order issues such as DSO, billing retention, and problems preventing final invoice payment.
  
  


• Expedites and coordinates parts replacements for emergency breakdown situations.
  
  


• Participates in training programs, trade shows and sales activities with customers and field sales offices.
  
  


• Provides support for Product / Sales Coordinators and the Field Sales
  
  


• Organization concerning technical, marketing, procedural and quotation issues.
  
  


• Prepare technical proposals and bills of material for various custom
  
  


• Transfer Switch applications
  
  


• 5% travel required
  
  

• Excellent verbal and written communication skills
  
  


• Strong initiative to learn and grow in a fast-paced environment
  
  


• Self-starter with an attitude for problem solving
  
  


• Demonstrated proficient in scheduling, prioritizing, and meeting deadlines
  
  


• Proficiency in Microsoft Office, Visio and AutoCAD.
  
  


• Exceptional collaborator; self-aware, empathetic towards others, and able to deliver results as a team.

• BS in Electrical Engineering or equivalent. Education must include courses on basic electricity, AC and DC circuits, including 3-phase power.
  
  


• Previous work experience in the electrical engineering industry is preferred, but not essential.