Document Specialist I at Resurgent Capital Services in Greenville, South Carolina

Job Description:

Building Bridges, Moving Ahead
Work hard. Play hard. Breathe Easy. That’s a nutshell description of the professionals who thrive at Resurgent. Regardless of their position, our people are ambitious and entrepreneurial, attracted to the fresh point-of-view of an evolving, growing company. They are personable and patient, attracted to the collaborative nature of our company. And they are centered, understanding the balance needed to achieve success at work and harmony at home.

Job Summary

The Document Specialist I provide subject matter expertise in the Mail Processing Center with Mail Management, Records Management and Floor Operations with a high concentration on productivity and quality.    

Responsibilities

• Document Management


• Identify mail by type (Mortgage, Customer Service, Bankruptcy, Signature)


• Responsible for indexing document types within a specific queue in OnBase to the correct account


• Perform Outgoing USPS Mail process


• Perform Affidavits process


• Perform Customer Service Mail process


• Perform Original file process


• Perform Check-in/Check-out process within Tab Fusion


• Ability to review documents for long period of time and recognize errors


• Audit work for completeness prior to scanning and indexing


• Ability to categorize, label and file records within the vault


• Responsible for the pick-up delivery of all mail, small packages and scan requests from each floor at the designated mail cabinet locations


• Replace Iron Mountain signage on shred bins and ensure each bin is secured with a lock

Qualifications/Skills

• Ability to work in a detail oriented, time sensitive environment


• Strong time management skills


• Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards


• Ability to handle confidential material in a professional, ethical manner


• Excellent communication and interpersonal skills and ability to communicate effectively at all levels in person, by phone and by email


• Exhibit excellence in customer service and the avility to serve others by providing immediate attention to customers entering the DRCM


• Professional appearance and attitude


• Proficient with Microsoft Office


• Walking, bending, reading, standing and sitting


• Ability to lift and/or move packages on a standard wheeled cart



• Possess a minimum of 1-year professional level work experience in a production setting




• Proficient in Microsoft Office



• 
  

  Familiarity with tracking databases; basic computer skills with the ability to navigate efficiently"

         

Education

• High school graduate, college preferred but not required

We would be honored if you applied to join our team! We are an equal opportunity employer,offering a fantastic work environment, challenging career opportunities and competitive compensation.