Posted in Other 30+ days ago.
Type: Full Time
Responsibilities
As the Refund Unit Supervisor, you will handle a variety of vital responsibilities, including:
* Overseeing day-to-day operations of assigned staff
* Setting up and assigning worklist files
* Supervising contact with third party payers and unit supervisors regarding refund resolution including credit balance
* Assigning special projects regarding compliance audits as they relate to payment issues, as well as all cash posting and cash undistributed functions
* Evaluate the Refund Unit account activity; escalate issues to appropriate Manager, Contracting Office, or Department Supervisors for prompt resolution
* Serve as the first point of contact for Refund representatives and the liaison with other Physician Support Services staff regarding operational processes and issues related to refunds
* Perform account review and provide feedback to staff to improve performance and Quality Assurance
Qualifications
We re seeking a self-directed, detail-oriented professional with:
* Minimum of three years of supervisor experience
* Minimum of five years of healthcare professional billing experience
* Leadership and training experience
* Detailed knowledge of Cash Posting functions including Credit, Refunds and Cash Undistributed
* Detailed knowledge of Medicare and Medicare HMO patient billing regulations to include covered and non-covered procedures, patient responsibilities, and appeal processes
* Skilled in reading and comprehending medical billing policies and procedures appearing in billing manuals written in standard English
* Ability to work with third party vendors
* Ability to utilize the EPIC and hospital check request system
* Detailed knowledge of Current Procedural Terminology, ICD-10 codes, modifies and HCPCS
* Skill in writing concise, logical and grammatically correct letters, memos and reports
* Overseeing and processing of basic accounting transactions (i.e. debiting and crediting) to reconcile patient accounts
* Interpersonal skills to establish and maintain cooperative working relationships with faculty, staff, patients, patients families and payers
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
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