Custodial Senior Supervisor 1 - Graveyard Shift (5187U) - #12341 at University of California-Berkeley in Berkeley, California

Job Description:

Job Title
Custodial Senior Supervisor 1 - Graveyard Shift (5187U) - #12341
Job ID
12341

Location

Main Campus-Berkeley

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About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world s leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Application Review Date

The First Review Date for this job is: November 6, 2020

Departmental Overview

Facilities Services works to maintain a campus built environment that is conducive to teaching, learning and research. We strive to continuously improve the campus in partnership with all members of the campus community. Campus Operations provides ongoing support for buildings and facilities throughout UC Berkeley including the Central Campus, and other University satellite facilities. We operate round the clock to maintain over 11 million square feet of building space, 1,085 acres of land to include the Hill campus, and manage over 35 tons of solid waste that move through the campus daily. Custodial Services offers housekeeping services to public space, office, labs and classrooms. Our team of professional service staff work 24/7 in different shifts to minimize inconvenience while providing efficient services that support the campus mission.

Responsibilities

* Supervises the daily activities of custodial employees. Is responsible for the day to day delivery of services to their area.

* Duties include supervising a staff of 26-34 people, assigning and reviewing work, assuring that work quality and work frequency standards are met.

* Fostering positive relations with clients assuring that staff have the supplies and equipment needed to do their jobs, training staff with respect to safe work practices and proper use of equipment and products.

* Evaluating employee performance, and participating in the progressive discipline of staff.

* Assigns work orders to appropriate crew leaders.

* Responds to complaints and requests from clients.

* Meets with clients regularly to review service delivery and clients' concerns.

* Keeps clients informed with respect to changes in staffing and service delivery.

* Reports job related injuries and illnesses according to established procedures.

* Develops and monitors modified assignments for injured or ill employees.

* Assures that employees submit proper medical documentation when injured or ill.

* Responsible for performance management.

* Counsels employees concerning performance and other problems.

* Documents problems and counseling sessions.

* Keeps his/her supervisor informed of problems and recommends disciplinary action.

* Helps manage discipline cases.

* Evaluates performance of all of his/her staff annually.

* Recommends merit increases and merit-bonus awards.

* Maintains scheduling within prescribed budgetary guidelines.

* Submits payroll information for all of his/her employees online.

* Reports time worked on jobs on-line.

* Approves and schedules vacation leave for his/her subordinates.

* Serves as a member of Custodial Services' management team.

* Collects data, fill ins for subordinates in their absence, and performs other duties as needed.

* Plans, organizes and directs routine custodial operations.

* Assures that work is done on time and to standard.

* Works with crew leaders to resolve service-delivery problems.

* Participates in Quality Assurance Program by performing inspections according to set schedule.

* Trains and supervises the custodial staff to maintain an orderly, safe, and efficient cleaning operation.

* Assures that employees are trained with respect to custodial methods that only authorized equipment and products are used and that they are used properly, and that employees observe safe work practices.

* Assures that safety training is conducted monthly.

* Submits training reports to his/her supervisor and Facilities Services safety officer.

* Requires knowledge in the care and use of power equipment.

* Tests new equipment and products.

* Makes recommendations with respect to adding same to the program.

* Maintains proper inventory needs and purchase inventory.

* Enforces safety, hazardous materials and custodial policies and procedures are adhered to.

* Maintains file of Material Safety Data Sheets.

* Reports safety hazards and vandalism.

* Requests services from other Facilities Services units via the web server.

* Enforces biohazardous materials and equipment and clean room policies and procedures.

* Enforces proper handling and mixture of chemicals.

Required Qualifications

* Advanced knowledge in custodial and housekeeping services.

* Supervisor or Lead experience.

* Motivating performance.

* Knowledgeable in controlling resources.

* Expert knowledge in diagnosing problems and designing solutions to complex social issues that are common in housekeeping

* Demonstrate the ability to understand written custodial department policies and procedures, safety policies and procedures, and other University policies and procedures.

* Knowledge of occupational hazards and safety precautions related to maintenance and custodial operations, and the ability to train others in these areas.

* Excellent verbal and written communication skills in the English language, active listening, flexibility, critical thinking, multi-tasking, and time management.

* Working knowledge of and ability for decision making, reasoning, ability to develop original ideas to solve problems, and perform operations analysis, and quality control analysis.

* Working knowledge and skill in effective interpersonal and work leadership skills to provide guidance to other personnel.

* Ability to effectively work with staff and students from diverse backgrounds and who speak multiple languages.

* Basic computer skills with the ability to learn new programs and hardware.

Education/Training:

* High school diploma and/or equivalent certification.

* Blood born pathogen and sharps disposal training.

* Certification and/or equivalent experience/ training in the subject matter of housekeeping.

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