Salesforce Program Manager at Cognizant in Seattle, Washington

Job Description:

*** Cognizant will not sponsor H-1b or other U.S. work authorization for this role. ***

We continuously seek exceptional associates when recruiting new employees. We pride ourselves on having extensive experience working with clients in all major markets. Cognizant's delivery model is infused with a distinct culture of high customer happiness. We consistently deliver positive relationships, cost reductions and business results. At Cognizant, we believe those who challenge the way they work today will own the way tomorrow.

Are you ready to be a change-maker? We are currently seeking a highly skilled Salesforce Program Manager with experience in large end-to-end implementations of Salesforce. We are seeking out the best problem-solvers, idea-makers, and high-energy Salesforce professionals for our fast-growing practice area. We need people with good instincts and a positive outlook that can overcome any obstacle.

Responsibilities:

• Client Expectation Management - Negotiation and Scoping

• Understand the customer roadmap & current support/development efforts and suggest future design/solution decisions

• Program Delivery Management for global Veeva implementation

• Engage periodically with key technology partners to plan for sufficient capacity and to be aware of upcoming new features

• Provide guidance (relevance and timeframe) to customer those features and benefits

• Strategic liaison with business owners to support business objectives/timelines

• Stakeholder management and weekly updates on status of the project

• Co-ordinate with PMO and manage the scope and risks of the project

• Create and maintain comprehensive project documentation

• Manage changes in scope and schedule of the enhancements

• Strategic Liaison with internal company subject matter experts to support the execution

Required Qualifications:

• At least 12 years of IT experience with proven project management skills

• Global project execution experience

• Effective Communication skills

• Advanced experience with Word, Excel, PowerPoint and Visio is required

• Ability to learn quickly in a dynamic environment

• Ability to take ownership of projects and multi-task in a fast pace environment
 

Preferred Qualifications:

• Certification in Veeva and Salesforce.com Administrator

• PMP or PMI Certification is a plus

• Knowledge of Veeva CRM implementation experience is a plus

Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you’re comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you.