Practice Coordinator 1 (20 hrs Mon-Wed) at Newton-Wellesley Hospital(NWH) in Newton, Massachusetts

Job Description:

Provides support to a high-volume Primary Care practice by performing administrative functions. Demonstrates and provides exemplary customer service that is friendly, helpful, and reduces anxiety to all patients, peers, physicians, and NWH departments. Effectively uses various computer systems, and is able to learn new programs as appropriate. Answers multiple telephone lines: takes calls, screens, relays messages, and/or provides information to caller. Works within the electronic medical record for scheduling patients and communicating with others within practice. Processes requests for information/medical records according to guidelines. Updates existing patient information with strict attention to detail and maintains patient privacy. Schedules appointments within the department. General practice tasks as assigned by Practice Specialist and Practice Manager.

Education

High school graduate or equivalent, Associate's Degree preferred

Experience

Minimum two-years medical office experience

Ability to type 60 words per minute

Proficiency in word processing, data entry, and general PC based applications required

Knowledge of medical terminology required

Proficiency in communication verbal and in written

Demonstrated evidence of:

o effective communication skills

o ability to problem solve

o ability to get along with others

o ability to confront issues appropriately

o ability to handle confidential and potentially sensitive information

Partners HealthCare is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.