AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.
Our National Security Team supports the intelligence community, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for a CAN/LAN & Command & Telemetry Service Lead - To support the National Security Sector, is responsible for managing a network service area through all phases of an ITIL maturity lifecycle.
Description of Job Duties/Responsibilities:
The Service Owner/Lead is the focal point on service planning and performance coordination with other customer enterprise IT service providers and with the appropriate Government stakeholders to determine service specific changes needed throughout the life of the Service and communicate plans and results
The Service Owner will lead a matrixed team which will include all elements of the AT&T Program. This includes engineering design, operations, security and financial functional groups.
The position will ensure focus assurance on service to ensure that operational performance levels are within the constraints of Service Level Agreements (SLAs), contract administrative requirements and financial constraints.
Expertise within a defined service area is desired. Such expertise would include network engineering, network security or network monitoring.
Experience with ITIL, service or product management is desired.
Perform other related duties as assigned
Required Clearance: TSSCI with polygraph. (#polygraph) Required Qualifications: Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years of experience OR Masters and 4 years, Bachelors and 6 years, Associates and 8 years or HS and 10 years.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws. AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V