Administrator - Billing at HydroChemPSC in DEER PARK, Texas

Job Description:

HydroChemPSC is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream and utility sectors. HydroChemPSC offers an exceptional three-pronged safety system, innovative career development platform, committed customer service, deep industry expertise, and advanced technology and automation. We are committed to safety, people, growth, service and performance. We provide the safest, most efficient operational experience for our customers and the most comprehensive training and career development for our employees.

Description
Position summary:
Prepares customer billing/invoices using a proprietary system that electronically collects completed service ticket information.

Essential duties:

• For assigned workload, continuously monitor the billing system for completed service tickets ("billing input")


• Verify that the billing input is actionable:


• Maintain repository of current quotes and other documents necessary to apply correct pricing and commercial commitments to bills, and to format bills according to customer requirements


• Prepare supplementary schedules (Excel or Word) required to accompany bills


• Monitor service ticket and bill volumes to ensure that billing is performed on a regular and timely basis


• Report billing process bottlenecks to service locations


• Prepare credit memos


• Respond to e-mail or telephone billing inquiries from service locations, including copying documentation and summarizing data on spreadsheets


• Maintain electronic and paper billing files


• Assist Corporate Collections team in researching billing issues, including copying documentation and summarizing data on spreadsheets

• Office Environment

Qualifications
Educational requirements:

• High school diploma or equivalent


• 1-3 years billing experience with an automated billing system


• Proficient with MS Outlook, Excel and Word


• Proficient in English

• Ability to 10-key


• Attention to detail


• Ability to work collaboratively with a team


• Customer service orientation

EEO Statement
HydroChemPSC and its subsidiaries affords equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. HydroChemPSC is an Equal Opportunity Employer.