Overhead Door Company of Albuquerque, a DH Pace Company, aspires to hire a Manager in our Dispatch Department. We are a customer focused, sales, and service organization. If you are a strong leader please apply!
Will effectively manage employee performance, control labor and material costs and ensure service levels meet customer expectations
Assist with employee/job scheduling and provide assistance with technical/mechanical trouble-shooting/problem solving
Monitor technicians and installer's schedules to ensure timely completion of jobs and accurate customer invoicing
Perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans
Other duties may be assigned
Management experience in a fast-paced service focused organization
Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude
Must possess a Valid Driver’s License
Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products. We are in 50 locations and located in 24 states with over 3,000 employees. The company is privately owned. We are have been in business for over 90 years. In 2019 our sales were over $600MM; up from $548MM in 2018.
We set the tone for success, reward hard work and put employees first:
Exposure to tenured DH Pace leaders will invest time in training and development.
Access to online training material to enhance professional skills and product knowledge
Advancement and transfer opportunities
Comprehensive total benefits package and corporate wellness program
Paid time off plan
Successful completion of references, background check and drug screen required