Dispatch Manager-Overhead Door of Albuquerque at DH Pace Company, Inc. in Albuquerque, New Mexico

Job Description:

Overhead Door Company of Albuquerque, a DH Pace Company, aspires to hire a Manager in our Dispatch Department. We are a customer focused, sales, and service organization. If you are a strong leader please apply!

Job Responsibilities:

• Will effectively manage employee performance, control labor and material costs and ensure service levels meet customer expectations


• Assist with employee/job scheduling and provide assistance with technical/mechanical trouble-shooting/problem solving


• Monitor technicians and installer's schedules to ensure timely completion of jobs and accurate customer invoicing


• Perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans


• Other duties may be assigned

Job Requirements: 

• Management experience in a fast-paced service focused organization


• Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude


• Must possess a Valid Driver’s License

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products. We are in 50 locations and located in 24 states with over 3,000 employees. The company is privately owned. We are have been in business for over 90 years. In 2019 our sales were over $600MM; up from $548MM in 2018.

We set the tone for success, reward hard work and put employees first:

• Exposure to tenured DH Pace leaders will invest time in training and development.


• Access to online training material to enhance professional skills and product knowledge 


• Advancement and transfer opportunities


• Competitive Compensation


• Comprehensive total benefits package and corporate wellness program


• Paid time off plan

 Successful completion of references, background check and drug screen required

Company: Overhead Door of Albuquerque