Posted in Other 30+ days ago.
Type: Full Time
Description
ABOUT US:
EMCOR Services Fagan provides comprehensive mechanical contracting, and maintenance services for commercial, industrial, and institutional projects. This includes office buildings, hospitals, colleges and universities, telecommunications, supermarkets, schools, warehouses, and industrial facilities.
We have a proven team of professionals who possess the specialized experience, knowledge, and expertise to construct a variety of complex, high profile, state-of-the-art facilities that consider clients' specific and immediate mechanical needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.
Service Department:
- Customer Service contact for service and maintenance accounts
- Take service calls from customers via telephone or email. Determine urgency of call and schedule accordingly
- Dispatch technicians including providing necessary materials and tools
- Review of all previous day field visits. Approve closed work orders for billing
- Manage dispatch board throughout the day. Check all open calls and direct Technicians accordingly.
- Schedule and prepurchase materials for Preventative Maintenance contracts
- Assist with review and approve all work tickets prior to payroll and billing activities
- Process approved quotes, purchase material, schedule manpower and work with customer to completion.
- Assist with processing payroll - approve timesheets and send to payroll. Check for accuracy including job numbers, customer signature, description of work, and vacation time.
- Purchase all department materials, tools and expendables
- Set up job numbers from Job Data sheets
- Available by phone after hours for schedule changes
Warehouse
- Assist with scheduling/coordinating truck driver and tools for all projects
- Assist with receiving and notify party expecting deliveries
Purchasing
- Provide sourcing and pricing assistance to other departments
- Enter purchase orders into accounting system
- Assist in vehicle acquisition and disposal
- Assume additional responsibilities as directed by Service Manager
QUALIFICATIONS
- Associates degree in business, construction or related field or equivalent experience
- Two years of related experience
- Demonstrates the ability to effectively lead and motivate department employees
- Strong interpersonal, communication and problem-solving skills
- Proven proficiency in Microsoft Office and software required by the position
- AS400 experience highly desirable
- Service/Construction environment desirable
We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
.
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