Business Development Team Manager (Commercial Sales) at Merchants Fleet in Hooksett, New Hampshire

Job Description:

Merchants Fleet provides our customers with the most innovative fleet management experience nationally. We partner with our customers to optimize the mobility of their organization. Leveraging the brightest minds in the industry, real-time technology, data analytics, and our full range of products and services, we elevate the fleet performance of our broad range of customers.

Merchants Fleet is the nation’s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive & customizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term leases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 130,000 managed vehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last mile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry, with specialized teams and a FleetTech model that merges fleet with technology to ensure our clients get the best performance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. For more information, please visit merchantsfleet.com. ​ 

Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. 

Description:

Your stellar sales and management experience will ensure your success in this amazing opportunity to play an integral part in the development of Merchants newest division.  Manage the day to day operations and growth of our National Pre-owned Commercial Vehicle Sales team and lead us to new heights.

What Your Day Looks Like:

• Team Management:
  
  
  
  • Develop and manage the Commercial Sales Team to achieve optimal results and service excellence to all clients
  
  
  • Oversee Sales Executives and sales process from start to finish including:
    
    
    
    • Lead development & prospecting management
    
    
    • Inventory awareness and knowledge
    
    
    • Client needs analysis
    
    
    • Vehicle demos
    
    
    
    
  
  
  • Conduct bi-annual performance evaluations of team
  
  
  
  


• Assist the Director and Sales Executives in creating local and national partnerships with labor unions, trade organizations, large companies, franchises, etc. that will enable the growth of the Commercial Division


• Manage vehicle inventory levels, tracking, and pricing, based on strategic direction and in collaboration with the Director


• Manage & host weekly pipeline reviews with Commercial Sales Team


• Lead, coach, mentor and manage team of Local and National Commercial Sales Executives to nurture and create new business development opportunities


• Develop and provide on-going training for the Commercial Division
  
  
  
  • Provide literature, training, product knowledge and other sales tools to Sales Team to provide information and build value in our products for our clients
  
  
  
  


• Track and manage sales process and performance data, using company tools, CRM data and reports, as necessary


• Ensure sales projections are being achieved


• Ensure high integrity data is captured in the CRM to allow analysis and reporting on all activity and customer touchpoints


• Provide pricing guidance and approvals to Sales Executives for active deals and assist in prospect negotiations. Escalate pricing reviews to Director for approval where necessary.


• Interface with customers, as needed to provide sales support and resolve issues, or support materials including pricing information.


• Perform weekly/monthly/quarterly/yearly sales analysis to determine sales trends.


• Assist in cross training of finance, logistics and administration as needed


• Host team conference calls and meetings that promote idea-sharing and storytelling of successful wins


• Utilizing trends, work with Vehicle Inventory to forecast sales performance.

The Skills You Bring:

• Uncommon ability to make the right decisions characterized by rational judgment, common sense and acute intellect


• Intrinsically motivated leader with high EQ and an inspirational presence that motivates people


• Strong general business acumen and a defined approach to leading a team


• Approachable, maintains an open-door policy and is highly ethical


• Superior verbal, written and interpersonal communications skills


• Excellent organizational skills, and strong attention to detail


• Ability to accept and drive organizational change


• Excellent problem solving/resolution and decision-making skills


• Ability to nurture and work in a team environment as well as ability to work independently with self-motivation


• Strong computer skills in CRM, Microsoft Windows, Excel, and Word


• High energy as well as a pleasant and professional demeanor


• Ability to travel to client and prospect locations when necessary

Your Experience and Education:

• 5+ years Sales Team Management


• 5+ years successful sales experience


• Proven track record in developing a highly successful Commercial Sales division or entity with consistent results


• Bachelor’s degree or equivalent work experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description