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Team Leader, Retail at Goodwill Industries of Kentucky, Inc. in Louisville, Kentucky

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:

Display Goodwill’s Core Values - Respect, Excellence and Integrity.

The Retail Team Leader is responsible for processing, collection, stocking, and sale of used goods.  The Retail Team Leader will serve as a model for the Production Clerk I in guiding and providing direction.

Essential Job Functions:

  • Displays great customer service by greeting donors and customers; offers assistance. 

  • Offers receipts and informational fliers as set by operating guidelines.

  • Keeps areas clean, including inside and outside grounds around store and ADC’s.

  • Operates cash register.

  • Sorts material as required and stocks material in stores.

  • Maintains categories and quality of goods.

  • Rotates stock as needed.

  • Prices material when instructed to do so.

  • Works on rotating schedule, including evenings, weekends and holidays.

  • Executes the above duties to meet objective standards set for a Retail Team Leader.

  • Assists in providing direction and modeling of job duties to other Production Clerks.

  • Opens and closes store in absence of Manager or Assistant Manager.

  • Performs other duties as assigned.

Reports To:  Retail Manager.


  • High School Diploma or GED. 

  • Basic math skills, ability to make change, complete paperwork in a timely manner.  

  • May be delegated supervisory authority when operating store in the absence of Manager or Assistant Manager.  

  • May serve as a coach in one-on-one training with a Production Clerk(s).

  • Ability to perform material handling with few restrictions, works with minimal supervision.  

  • Ability to lift/carry 30 lbs.; occasional lifting up to 50 lbs.

  • Must follow all safety procedures and correct safety issues, if possible.

  • Must have reliable transportation to and from work.

Creating Jobs, Changing Lives

Goodwill Industries of Kentucky is an Equal Employment Opportunity Employer: Minority/Female/Veteran/Disability/Sexual Orientation /Gender Identity