Posted in General Business 30+ days ago.
Type: Full-Time
Our product team is growing and we are looking for a talented Technical Writer to bring our technical documentation to the next level. Our documentation is the first touch point prospective customers make when evaluating our products. In addition, as platforms move through the integration process, our technical documentation is critical in helping them navigate engineering and business tradeoffs to ultimately build a stellar integrated payments experience.
We are looking for someone who can act as a member of the ECDP (Enterprise Cloud Data Platform) product team and make a significant impact on our technical documentation. This varied and fast paced role will have you doing everything, from discussing Cloud Services in detail with engineers, advocating and contributing to the specification and design of new products, and creating technical documentation at various levels, from introductory material to user guides, GA documentation, reference guides and complex visual diagrams. All in an effort to make commerce frictionless for the world's most sophisticated software platforms.
You will make meaningful contributions to the documentation and experience for a complex, public, SaaS API. When applying to this job posting, please include links to your work or samples of your externally facing technical writing/documentation
What will you do:
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
About the team
Work within an elite team of engineers and product teams in the CTO office, dedicated to delivering business critical priorities, using innovative methods, techniques and technologies. We are building a world class metadata management platform and data lake solutions in cloud that would involve partnering with all line of businesses in JPMC to execute long term projects requiring significant technical research and support to businesses as they grow.JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
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