Posted in General Business 30+ days ago.
Type: Part-Time
Job Description
Company Summary
We’re the producers, creators and marketers of beer, wine and spirts brands that people love. At Constellation Brands, we’re driven to push boundaries and think beyond today to deliver products and experiences that resonate now, tomorrow and well into the future. Because of this approach, we’re the fastest-growing large CPG company in the U.S. at retail, with operations in the U.S., Mexico, New Zealand and Italy. Our premium portfolio of iconic brands like Corona Extra, Modelo Especial, Kim Crawford, Robert Mondavi, Meiomi, The Prisoner, SVEDKA Vodka, High West Whiskey, and more drive industry-leading growth for us today. But we’re just getting started. Our ability to stay on the forefront of consumer trends has fueled our success since our founding in 1945 and will guide us in creating the next generation of products and experiences Worth Reaching For.
Position Summary
Nelson’s Green Brier Distillery is seeking a committed Gift Shop Attendant that will provide a world-class guest experience in line with our core values and standards. Will be responsible for facilitating the guest’s visit to the retail space and to welcome kiosk with a “Yes First” attitude and gracious hospitality. The role focuses mainly on the retail experience but has responsibility to assist with the overall well-being and function of the total Hospitality Program. This position will also work closely with other departments including the Tour Guide and Food & Beverage team to accomplish their individual objectives. Will report directly to the Gift Shop Supervisor. Please note that we are taking every precaution to keep our team and guests safe and healthy in regards to Covid-19. The health and wellbeing of our team and our guests is our main priority.
Responsibilities
Actively sell distillery tours, tastings, bottles and merchandise
Assist, answer questions, and direct distillery visitors throughout their visit
Be able to provide information about not only the distillery but also Nashville as a tourist destination
Operate reservation system to process online reservations, walk-up sales, and voucher redemptions
Follow all cash-handling protocols to ensure accurate and efficient sales transactions
Maintain stock levels and cleanliness of gift shop
Answer Retail phone and assist with any questions
Give tours of facility and tastings of NGBD products as needed.
Step in for bartending or barback shifts in tasting room and event space as needed.
Minimum Qualifications
1-2 Years of Retail or other customer-service related field
Ability to proficiently handle cash transactions with 1-2 years of related work.
Communication, organizational skills and attention to detail
An open, friendly and composed attitude even in high stress environment.
Versatility is key, as the ideal candidate will be able to handle changing responsibilities and roles as the day demands
Preferred Qualifications
Knowledge of the Nashville area is a plus.
Knowledge and enjoyment of whiskey and other spirits is a plus.
Physical Requirements/Work Environment
Works outdoors/indoors
Works in warm/cold climates
Works in high places
Works on wet surfaces
Is exposed to loud noise, fumes and/or toxic chemicals
Works near moving, mechanical parts and lift truck traffic
Must be able to move up to 55 lbs
Primary office environment may be tasting room/barrel room (For Hospitality Roles)
Must be at least 21 years of age. Must be able to sit and/or stand for long periods of time and work on a computer for extended periods. Lifting may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Location
Nelson's Green Brier DistilleryAdditional Locations
Job Type
Part timeJob Area
Equal Opportunity
Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).
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