Sr. Customer Service Analyst at Rheem in Fort Smith, Arkansas

Job Description:

A Career at Rheem: Where Comfort Is Your Calling

At Rheem, we are dedicated to bringing comfort to people's lives. As a leading global manufacturer of heating, cooling and water heating equipment, we are innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It is an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem, and help shape the future of products that impact lives-every day.

The Sr. Customer Experience Analyst will be responsible for defining and implementing customer service analytics and driving related training and operational improvement. Works with Customer Experience leaders to plan and coordinate transformation and improvement of the Customer Experience department and achieve business objectives.

T his position will serve our Air Division, located in Fort Smith, Arkansas.