Posted in Other 30+ days ago.
Type: Full Time
BASIC FUNCTION: Serves as a key point person for Treasury Management & Personal Banking clients, while assisting the EVP and team with various support functions.
ESSENTIAL DUTIES
Business Development Administration:
- Develop / maintain a business pipeline report
- Develop/Maintain Business Analytics (FISERV) reports
- Input/Update CRM (Client Relationship Management) system when implemented
- Develop / maintain a prospect report
- Develop / maintain client contact plans
- Assist Executive Vice President and team in tracking relationship manager performance
Executive Support Functions include:
- Trustworthy with confidential and proprietary information
- General Administration
- Maintain and Update EVP's calendar
- Schedule / confirm internal and external meetings including with clients and prospects
- Coordinate / book travel and lodging
- Review and process e-mail daily
- Review and process incoming US and courier mail
- Prepare memos and correspondence as needed
- Copy, scan and file documents as needed
- Assist EVP and team to prepare for internal and external meetings
- Assist in preparing presentations
- Coordinate with clients
- Coordinate with other departments of the Bank
- Assist executive in monitoring client reporting including account analysis (Weiland pricing module) overdrafts, deposit deficits, fee waivers, etc.
Departmental Administrative Functions include:
- Develop and or maintain client mailing lists
- Coordinate / assist in event planning (often in cooperation with other areas of the Bank)
- Schedule conference rooms
- Coordinate departmental meetings and agendas
- Perform multiple clerical duties including but not limited to -account opening forms (e.g. Know Your Client (KYC), etc.)
NONESSENTIAL DUTIES
- Other duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES
- Knowledge and understanding of Commercial Banking, Treasury Management and Private Banking
- Experienced in handling sensitive and confidential client and employee information
- Positive attitude and willingness to perform added tasks as needed
- Strong verbal and written communication skills
- Ability to interface with clients
- Highly proficient in Microsoft Word, Excel and Power Point
- Experience with data analysis and report creation
- Ability to thrive in a fast paced environment
- Detail oriented and organized- must proofread work and make corrections before presenting to management
- Ability to multi task- must adapt easily to change and be able to perform well with multiple interruptions and adjustments throughout the day
- Time management- must be able to juggle several projects at the same time and meet deadlines
- Ability to work independently
- Tact and diplomacy in dealing with clients
- Knowledge of Fiserv helpful
TRAINING & EXPERIENCE
- College Degree required
- Bachelor of Science in Business or related field preferred
- Commercial Banking experience a plus
- Previous experience as an administrative / executive support role helpful
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