Charter Business Development Representative, Seattle/Pacific Northwest at Clay Lacy Aviation in Van Nuys, California

Job Description:

Clay Lacy Aviation has been providing private jet services around the globe since 1968. Taking pride in the pursuit of perfection is at the center of everything that we do. Our most valuable asset is our experienced team. If you are goal-oriented, dedicated, proactive, and enjoy a customer-centric culture, we would be delighted to get to know you better.

 

POSITION SUMMARY

The position will be responsible for dual roles within the organization. Approximately 70% of the effort will be in generating and closing new charter business opportunities within the Greater Pacific Northwest area. The 30% effort will support aircraft management responsibilities, sales support, customer advocacy, and leading as an industry ambassador for CLA. This role will participate in both Charter and Aircraft Management performance commissions.

As a key contributor to the charter department and aircraft management procurement of new customers, the individual owns the process of analyzing, developing through the sales process, and closing new customers.

The role is supported by the general direction of the department and team members but will require an individual focus on executing a repeatable process and being solution-oriented for prospective clients.

All applicants must submit to a pre-employment drug screen and background check.

 

DUTIES AND RESPONSIBILITIES

 

Charter Sales

• Identify markets and industry verticals with high potential for Charter opportunities within the Greater Pacific Northwest region


• Work with your manager to determine the SOP’s and market strategy that will increase your chances at speaking with qualified prospects


• Become a power in the CRM to stay accountable, log activity, and increase efficiency throughout the sales cycle


• Become proficient in our quoting tool and other software related to charter sales


• Work with marketing to connect lead generation into the sales process


• Outreach will include and is not limited to, meetings, cold calls, and emails


• Work with the various teams within charter sales to efficiently close and nurture long term business


• Uncover and help develop new initiatives designed to drive national growth and competitiveness


• Other responsibilities as requested or assigned.

Aircraft Management

• Coordination of events and meetings


• Process adherence and improvement projects


• Proactively support Aircraft Management tasks, special projects, CRM updates, and crisis management


• Support Aircraft Management sales team initiatives which include document revisions/updates, proposal/budget generation, event, and marketing activities, sales meetings


• Participate in further process and procedure improvements within CLA departments to improve efficiency and service level


• Participate in continuous improvement


• Assist in the coordination of quarterly Flight Department Meetings for managers as needed


• If co-located with existing management customers, you may be requested to participate in meetings, departure greetings, special projects, and management support


• Other responsibilities as requested or assigned.

 

PERFORMANCE EVALUATION

• Dual reporting and reviews will be conducted to ensure you have met the expectations of your roles at CLA


• Activity tracking and customer engagements are the best units for measurement on both Charter and Aircraft Management sales and productivity. Expect to report on and follow the sales process within both services to ensure your productivity.


• This position's success is measured by and not limited to sales revenue and account procurement over annual and quarterly periods.


• 360-degree feedback is expected and should occur as needed

REQUIREMENTS

Education and Experience

• Bachelor's degree


• 3+ years of Aviation industry experience


• 3+ years Aircraft Management and/or Aircraft Charter sales experience


• 5+ years of business development experience with prospecting, cold calling, CRM-based targeting, and segmentation experience


• Proven ability to maintain a territory and a track record of closing sales


• Exceptional client management and service skills essential

Skills

• Ability to prioritize and organize workflow


• Excellent verbal and written communication skill


• Able to handle sensitive documents in a very confidential manner


• Leadership experience in a cross-functional environment


• Demonstrated analytical and critical thinking skills


• Able to take initiative and execute assigned tasks in a timely and flawless manner


• Strong teamwork acumen with a profound ability to work under extreme pressure


• Strong passion for working in a fast-paced and result-oriented environment


• Exceptional interpersonal skills


• Superior presentation and communication skills


• Excellent project & time management capabilities


• A creative driver who is also goal driven and detail-oriented


• Exemplify consistent professionalism, good humor, and ethical behavior

Personality and Character

• The ideal candidate will have most of the following traits:


• Ability to secure respect and credibility with team members, peers, CLA Leadership Team, and CLA customers


• Collaborative working style


• Self-starting and can craft a schedule to stay accountable and produce results


• Skill in organizing resources and establishing priorities


• Ability to communicate effectively, both orally and in writing


• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community


• Ability to travel 30%


• Strategic thinker, capable of making key decisions quickly


• Highly responsible, willing to “OWN” the process and outcome

 

BENEFITS

Clay Lacy Aviation offers an excellent benefits package including medical, dental, vision, matching 401(K), and more to employees in full-time positions.

 

EQUAL OPPORTUNITY EMPLOYER

In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

 

All applicants must submit to a pre-employment drug screen and background check.

 

About Clay Lacy Aviation

Founded in 1968 by legendary aviator and industry pioneer Clay Lacy. Today, Clay Lacy Aviation is considered the world’s most experienced operator of private jets. Prominent individuals and leading corporations trust Clay Lacy for aircraft management, charter, maintenance, avionics, interiors, and FBO services. The company has aircraft operations and regional offices across the U.S., including a full-service FBO at Van Nuys Airport in Los Angeles, Waterbury-Oxford Airport in Oxford CT, and FAA Part 145 aircraft maintenance centers in Los Angeles, San Diego, and Oxford, CT. With the most knowledgeable team in the industry, Clay Lacy delivers superior safety, service, and value to aircraft owners and jet travelers worldwide.

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