Business Project Analyst- Bedford, TX at Cigna in Bedford, Texas

Job Description:

Job Summary:

Assists with researching and analyzing operational policies/processes/ procedures to standardize and develop best practices for the organization. Works with guidance to scope, plan and manage small-scale, department programs. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. Provides standard professional advice and creates initial reports/analyses for review.

Core Responsibilities:

• Assists with development of training materials on company products, processes and technologies and assist in coordinating training logistics.


• Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets.


• Works closely with trainers to assists with maintenance and update (print and online) of assigned learning curriculum, reference materials, job aides and content objects for the Health Services Department including Service Coordination (Community and Nursing Facility), Utilization Management, Disease Management, and Complex Case Management Teams


• Responsible for tracking of regulatory updates received from contractual parties such as CMS and HHSC and working with peers in assisting with updating internal documents such as policies, procedures, job aids and training materials


• Maintains complete and accurate records of assigned training programs attendance.


• Collaborates internally with interdepartmental teams as well as others such as Marketing, Quality, Member Services and Community Outreach. Updates and ensures availability of member educational materials utilized by the department as required


• Provisions staff access to and maintains department resource depository including accuracy maintenance, changes and updates.


• Other duties as requested.

Minimum Qualifications:

• High School diploma/GED required


• Certification or degree in a Health Related Profession


• Experience with STAR+PLUS Medicaid


• Strong organizational and time management skills


• Must have computer skills using MS office products including Word, Excel, Power Point, and Outlook


• Good verbal and written communication skills

Preferred Knowledge, Skills, Abilities Required:

• Experience with Medicare Advantage or MMP plans


• Experience with e-learning applications or products

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.