Spa - Full Cosmetologist at Shaner Hotel Group Limited Partnership in Key Largo, Florida

Job Description:

Essential Job Duties / Supportive Functions:

• Ensures the Autograph, Marriott and Shaner Brand Standard and experience for guests by maintaining the standards set forth in Orientation and Brand Standards Training.


• Adheres to policies of the facility and Autograph, Marriott and Shaner policies are strictly followed.


• Performs hair and make up services that meet the established guidelines for the type of service offering and that fulfill guest expectations.


• Understands and uses universal precautions when providing services.


• Assesses contraindications of guest that may prevent service from taking place.


• Maintains the highest level of product knowledge and has complete knowledge of all spa services presently offered.


• Recommends Retail products for home use.


• Performs all treatments on services’ menu based on current certifications.


• Suggests to guests other beneficial treatments offered in the spa.


• Understands the ingredients in products and can explain their benefits to the guests.  Answers guest’s questions in a knowledgeable and professional manner.


• Understands all aspects of hair cutting to include precision cutting, razor, clipper, and thinning shears.


• Possesses proficient styling skills to include setting the hair on hot rollers, curling irons, Velcro rollers, etc.


• Possesses proficient make up application techniques for a variety of skin tones for both formal and informal events.


• Creates stylish updos with techniques of extensions, braiding, platting, etc.


• Performs shampoo treatments and various scalp massage techniques.


• Begins and ends all appointments on time.


• Works assigned schedule.


• Ensures that work areas are clean and set according to procedures.


• Informs Spa Director and Spa Supervisor/Lead Therapist of product needs.


• Creates and maintains client cards with treatment notes when appropriate.


• Completes all assigned side work.


• Attends all scheduled meetings.


• Attends schedules professional trainings.


• Cleans and disinfects all equipment on a daily basis.


• Cleans, sanitizes and maintains all make up products, tools and accessories.

• Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.


• Reports any incidents or accidents to a member of the management team.


• Other duties as assigned.

Qualifications/Requirements:

• Previous hair stylist/make up experience preferred.


• Customer service experience, preferably in a spa.


• Ability to explain various treatments/services to guests.


• Excellent customer service skills and work ethic.


• Efficient, well organized, and able to handle a variety of duties simultaneously.


• Energetic, enthusiastic, and motivational.


• Professional manner, discretion, and appearance.


• Excellent verbal and written skills. 


• Strong team player.


• Must be comfortable with product recommendation.


• Ability to lift 25 lbs.

Education Requirements:

High School Diploma or GED.  Must maintain all current licenses and certifications that are required on a state and local level.

Supervisory Responsibilities: None.

Miscellaneous:

• Normal work hours: Varied to include nights, weekends, and holidays.


• Ability to stand for long periods.


• Awareness of proper body mechanics to prevent injury.


• Light Work: Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move light objects.


• The employee may occasionally lift and/or move up to 25 pounds


• This position requires the following abilities: balancing, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity.


• The employee will be required to operate the following tools: scissors, blow dryers, flat irons, curling irons, color products, brushes, combs, curlers, clips, foils, and bleach.


• Work conditions include exposure to noise, vibrations, mist, fumes, odors, chemicals, and burns.

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.