Banquet Manager - Playa Largo Resort & Spa at Shaner Hotel Group Limited Partnership in Key Largo, Florida

Job Description:

Responsible for the management of all aspects of the banquet Department functions, in accordance with hotel standards.  Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.

Directly supervises employees in the Banquet Department.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Ensure compliance with and completion of all daily operational procedures by the Banquet Department:

1. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.


2. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.


3. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.


4. Develops accurate and aggressive short and long range financial objectives for the Banquet Department consistent with property objectives.


5. Responsible for responding and handling all guest related issues pertaining to the department.