Business Intelligence Data Analytics and Visualization at JPMorgan Chase Bank, N.A. in Jersey City, New Jersey

Job Description:

The JPMC Global Technology Infrastructure (GTI) Business Intelligence & Analytics Team is responsible for driving a best-in-class metrics and analytics capability across the Global Technology Infrastructure organization. The team identifies and pursues business intelligence innovation initiatives across GTI, structures analytics to explore improvement opportunities, and drives culture change and community of practice around metrics-driven decision making. The team also builds and manages impactful dashboards for a number of stakeholders, including managing underlying data sourcing and modeling. Working alongside experienced analytical staff and subject matter experts within the firm, you will confidently use analytical approaches and data visualization tools to identify data to define actionable insight to support GTI's strategic objectives. Key responsibilities will include:

Data & Analytics:

• Structuring analytics to identify potential opportunities for change, including the identification of the key measures that will move the needle for specific GTI products
• Leveraging data visualization tools such as Tableau and QlikView and data transformation tools such as Alteryx to build impactful dashboards for leadership and GTI stakeholders
• Conducting clear analysis, logical structuring, and creative problem solving on critical issues
• Working with stakeholders on requirements for key business metrics, visualization, delivery and enabling actionable insights
• Supporting the GTI technology data strategy through the building of common product, business, and reference databases and automation
• Lead initiatives and identify opportunities using data analysis techniques, graphic design and/or programming expertise to visually show product performance.
• Collaborate with the product office and data teams and present recommendations on how to strategically solve problems and convey key messages using data visualization

Program Management/ Communications

• Creating management materials and collateral to provide ongoing updates on in-flight strategic BI initiatives
• Independently Managing multiple efforts simultaneously across a broad range of functions, business and organizational units
• Building relationships with technology management, internal users and external stakeholders
• Communicating recommendations and status updates to impacted stakeholders ensuring that BI and data needs are being met

Qualifications:

• Bachelor's Degree (or higher) in a quantitative discipline (e.g. Computer Science, Engineering, Applied Statistics, Mathematics or similar)
• 3+ years of hands-on experience developing analytical solutions in a fast-paced environment (preferably financial services) and/or experience in management consulting with a heavy emphasis on quantitative analysis
• Strong data visualization capabilities, including at least 2 years of experience in Tableau, QlikView or similar tools to design and implement analytics
• At least 2 years of experience in data sourcing, transformation and clean up, including use data ETL tools such as Alteryx (preferred), Informatica, Tableau Prep
• At least 2 years of experience in data querying using API, ODBS connections, Access DB and Excel
• Advanced knowledge of Excel (pivot tables, charting, macros, calculations)
• Coding experience a plus, e.g., HTML, CSS, Python, JavaScript
• Understanding of Software Development, Agile, DevOps and/or Site Reliability Engineering concepts a plus
• Familiarity with infrastructure technology a plus, e.g., datacenter compute, storage, database, network, mainframe, middleware
• Strong creative problem-solving skills
• Ability to seamlessly switch between high level strategic thinking and detailed technical analysis
• Ability to set goals, prioritize and manage across complex workstreams, and drive progress proactively and independently
• Comfort with ambiguity, including the application of skills within new and unfamiliar domains
• Excellent communication skills, both written and oral, including ability to boil down complex/ technical concept

JPMorgan Chase & Co. is an equal opportunity employer and affirmative action employer Disability/Veteran.JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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