Posted in Other 30+ days ago.
Type: Full Time
Who We Are
Hillcrest HealthCare System (HHS) is a comprehensive health system with over 6,000 employees who serve the communities of eastern Oklahoma. HHS includes nine hospitals throughout Eastern Oklahoma, the Oklahoma Heart Institute, and Utica Park Clinic.
Hillcrest Hospital South is a 180 bed acute care hospital with a history of providing state-of-the-art technology in a friendly, community setting that is easy to navigate. With more than 1000 employees and 700 physicians, we provide a wide range of inpatient and outpatient services for all ages including emergency, intensive care, stroke, cardiology, maternity, orthopedics and surgery.
We welcome you to take the next step to join our highly skilled team of health care professionals who value Our Way of Changing Lives with Respect, Compassion, Responsibility and Accountability.
What You\'ll Do
The Cross Trained Assistant performs clerical duties as well as CNA duties related to Postpartum under the direction of a registered nurse (RN) and the unit manager. He/she acts as the unit's receptionist, assigns patient to room on board, alerts nursing staff to patient arrival, pulls chart or prepares chart. Assists nursing staff by receiving patients at the desk, taking the patient to appropriate room, gives initial instruction, obtains vital signs, assists in transporting discharged patients and answers inquiries within the scope of practice. In addition, the CTA will order and monitor utilization of selected supplies: office, nutritional supplements, forms and retrieval chart backs.
1. Maintains professional working relationship with co-workers, physicians and customers. Listens attentively as evidenced by appropriate response. Maintains positive attitude. Promotes teamwork. Willing to go the extra mile. Speaks clearly and has a pleasant tone of voice. Displays positive non-verbal communication skills. Demonstrates positive customer relations.
2. Wears identification badge while on duty. Complies with the hospital and departmental dress code and maintains a professional image at all times.
3. Exhibits consistent and appropriate telephone courtesy by answering phones in a timely manner and responding in a friendly fashion. Demonstrates positive telephone skills by not leaving phone unattended.
4. Prepares paperwork and submits for processing in an organized and timely manner. Prepares, organizes and maintains patient chart.
5. Collaborates with the nurse to expedite unit schedules/procedures.
6. Transmits all patient orders in a timely manner and ensures orders are processed.
7. Limits overhead paging to only urgent pages. Assesses a situation, considers alternatives and chooses the appropriate course of action with few errors.
8. Collaborates with Housekeeping to assure rooms are turned over in a timely manner.
9. Provides patient privacy, respect and dignity during patient/visitor encounters.
10. Demonstrates protection of patient rights as evidenced by compliance with policies related to informed consent, DNR, ethical issues and resolution of patient complaints.
11. Reports to work on time with no more than 1 tardy per pay period. Works as scheduled. No identified pattern of absence with
12. Utilizes policy and procedure manuals, and other reference material to assure proper course of action.
What You'll Bring
Education: Must possess a high school diploma or GED equivalent.
Technical/Formal Training
: Oklahoma Certified Nursing Assistant or Patient Care Technician preferred. Must obtain and maintain a current BLS certification.
Knowledge/ Skill/Abilities: Must exhibit proficiency in patient and oral communication skills. Must be emotionally mature and able to function effectively under stress.
Experience: Desirable characteristics include at least one year of experience as a Unit Secretary with or without nurse assistant or CNA experience.
What We Offer
* Competitive pay
* Medical, dental, and vision insurance
* 401k with Company match
* Company paid basic life insurance and long term disability coverage
* Generous paid time off, including an additional extended illness bank
* Tuition Reimbursement
* Advancement and career development opportunities
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class..
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