BUSINESS PROCESS ANALYST at Old National Bank in Evansville, Indiana

Job Description:

Overview

Old National Bank was established in 1834. Today, we are the largest financial services holding company headquartered in Indiana. We provide an array of services to our clients which include Retail Banking, Investments, and Wealth Management. At Old National we believe that by helping our associates balance work life with home life, we create a more productive workforce and a stronger company.

In 2020, Ethisphere Institute announced Old National Bank as one of the World's Most Ethical Companies for the ninth consecutive year.

The Business Process Analyst's role is to support the identification and mapping of current business and financial processes and act as a liaison between business lines to create streamlined approaches on end to end processes within the business segments. The optimal candidate will need analytical and problem-solving skills as well as excellent verbal and written skills to build solid relationships with the line of business leaders.

Other aspects of the position include meeting facilitation, gathering/analyzing data, and assisting in planning and executing process improvement projects for the overall strategy.

Other responsibilities include:

-Partnering with the business segment to identify and analyze business process improvement opportunities that promote positive client interactions (Internal and External).

• Communicate and collaborate with business stakeholders at multiple levels to identify, analyze, and document existing business processes, workflow, staffing, and the needs of internal and external clients.


• Gain deep knowledge on daily outputs of the team and recognize gaps within the workflow.


• Build and present process maps to key members of the business segment; consult with the business about key process issues and lead others to critically examine, rethink, redesign, and drive sustainable performance and process improvement.

-Identifying key strategic opportunities that reduce cost, improve overall productivity within the business segment, and improve the client experience.

• Provides guidance to the business segment to support the adoption of business process improvement initiatives including communication and education on changes, updates, and enhancements.


• Analyze and discuss sustainable performance monitoring and reporting on implemented improvements to drive visibility to operational owners and ensure agreed upon outcomes are achieved on time and in line with business segment and company strategic goals.

-Cultivating strong working relationships with business partners in key support functions including IT, Finance, Operations. Human Resources, Risk Management, Audit, Legal, and Marketing,

• Promote synergies across business lines to complete process improvement work.


• Resolve conflicts quickly in any aspect of the improvement lifecycle and process changes.

Qualifications and Education Requirements

• BA/BS Degree in Business Administration, Communication, Finance, or other related fields


• Master's in Business Administration or Finance preferred


• 1-3 years' experience in process improvement, finance industry preferred


• Proficient in Visio, Excel, and Word

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Talent Acquisition Director, VP, to fill a specific position.

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