Operations Assistant - 1st Shift (M-F, 10a-6p) at The Ames Companies, Inc. in Carlisle, Pennsylvania

Job Description:

Hours: Monday - Friday, 10am - 6pm

 

Position Summary

·  Directs and coordinates activities of workers engaged in crating, moving, loading, and storing lawn & garden products by performing the following duties:

 

Major Responsibilities

·  Responsible for building, tracking, routing, and ship closing loads.

·  Responsible for dispatching loads and maintaining outbound schedule.

·  Schedules inbound appointments in a professional manner.

·  Ensuring the company’s customer service “key point indictors” are in line with company standards.

·  Required to process receipts for import, inbound, and domestic loads.

·  Maintain all required records.

·  Prepares all shipping documents and ensures that changes made at out-loading are accurately indicated on drivers packing lists.

·  Assist in other logistical processes per business necessity.

·  Follows all policies and procedures, best practices, and OSHA regulations.

 

 

Required Knowledge, Skills & Abilities

Education Requirements

·   High School diploma or GED

·   Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals

 

Relevant Work Experience

1 year related experience and/or training; knowledge of inventory software, order processing systems, payroll systems, spreadsheet software and word processing software.

 

Competencies

·   Accountability - Ability to accept responsibility and account for his/her actions

·   Building Collaborative Relationships - Ability to develop, maintain, and strengthen partnerships with customers inside or outside the organization who can provide information, assistance, and support

·   Communication & Presentation Skills - Ability to communicate, both orally and written,  and present information effectively

·   Customer-focused - Ability and desire to demonstrate concern for satisfying internal and/or external customers

·   Flexibility – May be asked to flex schedules to support co-workers and cover business needs.

·   Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality while cutting costs; Applies feedback to improve performance; Monitors own work to ensure quality.

·   Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works efficiently.

·   Safety and Security – Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly; wears all required personal protective equipment (PPE).

·   Dependability and Attendance – Follows instructions, responds to management direction; Commits to work hours, arriving on time, each day; Completes tasks on time.

 

Certificates/Licensure

·         N/A

  

Environmental/Physical Requirements

·   While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand on concrete floor with/without floor mats; walk; use hands to finger, handle, or feel and reach with hands and arms (which may include above and/or below shoulders).  The employee is regularly required to use left and/or right hand for simple grasping, fine work, pushing/pulling. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus as well as ability to distinguish changes in shade of color.

 

·   While performing the duties of this job, the associate may need the ability to lift and carry up to 20 to 30 lbs.  On a rare occasion, may be required to lift up to 50 lbs assisted.

 

·   The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

·   While performing the duties of this job, the employee is regularly exposed to moving mechanical parts.  The noise level in the work environment is usually moderate.

 

Company Statement

Ames offers competitive compensation and an excellent benefits package including Medical, Dental, Vision, 401(k), Tuition Reimbursement, paid holidays & vacation, and more. We are an equal opportunity employer and a drug-free workplace.

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