Office IT Manager (VA, Arlington) at Tuknik Government Services in Arlington, Virginia

Job Description:

Description

Tuknik Government Services (TGS) is looking for a highly qualified Office IT Manager with current Office of the Secretary of Defense (OSD) experience to support TGS and our government client, the Joint Artificial Intelligence Center (JAIC), in Arlington, VA. This position requires an active DoD TS clearance.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

This opportunity offers the chance to work with some of the best and brightest IT minds in the Department of Defense and US Industry to develop and implement a Defense-Wide approach to infusing Artificial intelligence/Machine Learning (AI/ML) technologies across the Department. General office IT services for the JAIC are provided by the DOD Joint Service Provider (JSP). Due to the nature of the organization and fact that the JAIC is geographically separated from JSP, a full time Office IT Manager is needed.

Essential Functions:

* Answer, address and track IT issues and requests to completion in a timely manner.

* Help users forward complex (or non-local) issues/requests to JSP.

* Coordinate advanced internal technical support when necessary.

* Provide trouble shooting support and analysis.

* Provide IT oversight for build out of new spaces in a separate location (Falls Church)

* Respond to and analyze problems through discussions with users and technical staff.

* Provide troubleshooting support on web-based tools, products and software.

* Provide troubleshooting support on computer equipment and usage.

* Provide basic troubleshooting for DoD mobile devices.

* May assist in monitoring and enforcing licensing and security procedures.

* Coordinate the purchase and set up AI/ML Development IT as well as the set up of standard JSP IT.

* Perform technology training for organizational staff if required.

* Assist in support and development projects. Work may include performing research to enhance efficiencies, analyzing and documenting current systems, assisting with testing and implementation of new technology systems.

* May also assist in monitoring, setup, repair and troubleshooting of printer/faxes/copiers/phone/computer equipment in offices.

* Perform any additional responsibilities as requested or assigned.

Position Requirements

Required Qualifications:

* 3+ years related experience.

* Bachelor s Degree required in a relevant field.

* Highly motivated, professional, and capable of managing demanding workload while prioritizing and managing competing priorities.

* Strong organizational management and problem-solving skills with impeccable multi-tasking abilities.

* Proficient MS Word, PowerPoint, Excel and Outlook applications.

* Excellent oral and written communications skills.

* Comfortable in a fast paced/dynamic environment

* Ability to effectively interface with all levels of management.

Working Environment & Conditions

This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand; walk; sit; use hands to manipulate, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The work load may require the incumbent to sit for extended periods of time. The incumbent must be able to read, perform simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally lift and/or move items that weigh up to 25 lbs. Specific vision abilities required for the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag.com or by calling 703-488-9377 to request accommodations.

Travel Requirements

Security Clearance Active DoD Top Secret Clearance

About our Company

Offering innovative and cutting-edge IT, Environmental Resource Management and Professional Services solutions, Tuknik Government Services (TGS) is uniquely positioned in the federal marketplace. An ANC 8(a)-certified program combined with the full corporate support of Koniag Inc.'s Government Services Sector, TGS is backed by a full range of industry partners. Innovative technology, highly qualified professionals and proven processes are the hallmarks of TGS. We pride ourselves on delivering exceptional service to our clients and maintaining a supportive environment for team members and partners.

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