The Manager, Specimen Processing manages the Specimen Processing department at the Exact Sciences Laboratories. This position is responsible for overseeing the processes related to technology transfer of new assays, new sample types or assay improvements, which may include, but it not limited to, the general supervision and development of all aspects of implementation, space planning, coordination of cross-functional resources (e.g., IT), the development of processes, procedures, and training of laboratory staff while assuring that quality standards are being met consistently, and processes and systems are consistently emulated across all sites. This individual provides expertise and mentoring to laboratory staff and serves as the liaison to internal and external entities, including Exact Sciences Corporate and vendor relationships. This position is also responsible for incorporating and being part of the oversight group for the sample management system. The Manager, Specimen Processing will assist with the design, maintenance, and implementation of the Quality Management System (QMS) programs across the Lab and ensures the laboratory and the staff are in compliance with all laws and regulations required by CLIA, CAP, OSHA, CMS, and any other applicable legislative organizations.
The hours for this position are Monday - Friday from 2pm - 10:30pm.
Essential Duties and Responsibilities
Participates in cross-functional activities with vendors on technology needs or improvement suggestions.
Works with all the laboratory management teams, as a senior mentor, throughout all the implementation stages of scoping, planning, implementing, and maintaining.
Evaluates space, equipment, and supply needs to implement the process in the laboratory.
Ensures proper ordering of supplies and equipment.
Monitors supply usage and variances.
Maintains competency in all the areas of the technical processes in the laboratory.
Ensures that the QMS program is maintained by following parameters for acceptable performance for the pre-analytical and post-analytical testing processes.
Resolves all non-technical problems, with the aid of the applicable staff, and ensures that remedial action is taken whenever a process deviates from the laboratory’s standards.
Ensures that all patient results are not reported until corrective actions have been taken and the systems are functioning properly.
Supervise staff; including, but not limited, to organize and prioritize work, write/conduct performance reviews, train/develop, and manage work performance.
Communicate goals clearly to employees to ensure understanding and success in achieving them.
Motivate and inspire employees to do their best work through coaching.
Maintain morale and support employee engagement initiatives.
Identifies training needs and ensures all training is performed, as required.
Evaluate competency of personnel.
Assists, as needed, with the supervision of the laboratory and is accessible to the laboratory personnel to provide on-site, telephone, or electronic consultation.
Ability to work cross-functionally across different operations within the organization.
Ability to control expenses to maintain budgets.
Excellent communication, teamwork, and leadership skills.
Excellent oral and written; including the ability to speak in a public setting to a large audience.
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
Support and comply with the company’s Quality Management System policies and procedures.
Regular and reliable attendance.
Ability to work designated schedule.
Ability to work nights and/or weekends.
Ability to lift and move up to 40 pounds for approximately 25% of a typical working day.
Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.
Ability to comply with any applicable personal protective equipment requirements.
Ability and means to travel between Madison locations.
Ability to travel 10% of working time away from work location, may include overnight/weekend travel.
Qualifications
Minimum Qualifications
Bachelor’s degree in Life Sciences, or related field; or High School Degree/General Education Diploma and 4 years of relevant experience in lieu of Bachelor’s degree.
5+ years of experience in a laboratory setting with extensive sample processing background.
4+ years in a role with progressively increasing responsibilities; such as laboratory management, staff management, quality and control, lead technologist, or technical specialist.
Familiarity with QMS.
Strong understanding of regulatory requirements to ensure the laboratory is in compliance with all applicable laws and regulations pertinent to the management of the laboratory; including applicable CLIA, CAP, OSHA, CMS, and other related legislative and/or state health departments and organizations, such as California and New York (CLEP) laboratory programs.
Excellent computer skills to include Internet navigation, Email usage, and word processing.
Proficient in Microsoft Office.
Authorization to work in the United States without sponsorship.
Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.