Solution Architect II - Enterprise Solutions at UST Global Inc in Aliso Viejo, California

Job Description:

Role Proficiency: Level of Proficiency: Provide technical and/or business consultative leadership during the pre-sales and/or post-sales cycle, for large CRM/ERP implementations. This will include review, design, optimization, scalability, and architectural application audits of the enterprise-systems Outcomes: 1. Senior Solutions Architect leads technical strategies and architectures as well as technical development for enterprise-wide, large projects or systems, using industry-standard integrated architecture models. 2. Independently design, analyse, document and develop technical architecture and solutions for large enterprise level applications and systems 3. Implement solution architecture by building components and custom designs and maintaining technical integrity 4. Identify, analyse, recommend, and implement improvements in system architectures 5. Design and implement proof of concepts, solution/architecture planning and custom demos 6. Perform technical feasibility and impact analysis and select software architecture or solution 7. Lead, direct and participate in new technology adoption in ERP/CRM. 8. Build strong internal or external customer relationships, managing expectations at all levels 9. Understanding of current operational frameworks and how their solutions will be managed through and after the implementation 10. Accountable with deal pursuit to ensure that proposed solutions offer a winning value proposition, playing a key role in the preparation of proposals 11. Lead the due diligence phase of a pursuit and validate and revise the solution as necessary 12. Supervise software architects to develop system recommendation documents by researching, evaluating, analyzing and selecting technology and infrastructure products, functionality and features. 13. Advise customer senior leaders on various software and technology solutions and business problems 14. Analyse customer objectives and present a compelling solution 15. Lead customer discovery and assessment meetings to identify business value and ROI for complex business problems 16. Recommend best practices to customers and help with IT Strategy and implementation planning capacity, servers, deployment, etc. 17. Define architecture for large engagements involving cluster of technologies and act as design authority for the engagement. 18. Ensure technical quality of deliverables under his/her portfolio of projects with strict adherence to architecture principles and design standards. 19. Conceptualize technical platform which address similar patterns of need for a domain or a horizontal segment. 20. Provide conceptual solution model as part of pre-sales activities. 21. Work on estimates, vendor management, partnership/license management. 22. Pursuit of industry better practices across multiple accounts 23. Mentor group of architects and support them in getting the right kind of exposure 24. Set goals in NorthStar; timely measure the progress and update accordingly. Measures of Outcomes: Measures: 1. Number of applicable technical/domain certifications completed 2. Number of mandatory trainings completed (Industry/technology specific, UST mandatory trainings) 3. Number of RFPs and estimations prepared in ERP/CRM Practice 4. Number of technical sessions conducted within Practice for the benefit of peers and team members. 5. Contribution to technology capability development (e.g. Training, Webinars, Blogs) 6. Customer feedback on overall technical quality (zero technology related escalations) 7. Business Development (number of proposals contributed to, as applicable) 8. Number of design patterns / components reused / created 9. Number of consulting assignments led/participated 10. Number of white papers / document assets 11. Breadth of technology knowledge (no. of technologies) 12. Conceptualizing ideas for ERP/CRM Practice. 13. Number of technology training/webinars conducted within UST Outputs Expected: Solution Definition & Design: Define solution architecture models by leveraging latest architectural paradigms better suited to customer needs Define Architecture Principle & Patterns for engagement. Adopt appropriate technical stack. Ensure complete adherence to Adopted Architecture Principles & Design Standards and applicable regulatory mandates. Guide technical team in adoption of principle and pattern and also technical stack. Perform architecture and design review using industry standard methodologies. Partner with appropriate stakeholders in multi-vendor environment to ensure successful delivery of overall solution. Define non-functional requirements to ensure solution s ability to meet the same at various stages of development. Resolve any issues based on industry expertise / partners leverage Asset Development and Governance: Provide thought leadership in conceptualizing the need and design of assets. Track implementation of assets. Improve asset effectiveness. Improve deployment effectiveness. Knowledge Management & Capability Development: Identify training needs of associates within his/her vertical/horizontal. Gain and cultivate domain expertise to provide best and optimized solution to customer Mentor group of Architects. Innovation and Thought Leadership: Incubate new concepts in partnership with customer or third party like Product Partners, Universities, others. Evangelize the adoption of newer architecture paradigms and products within vertical or across organization. Promotion of reuse of in-house tools and accelerators across different accounts. Participate in external forums to showcase UST capabilities and insights Requirement gathering and Analysis: Understand and conceptualize architecturally significant requirements. Validate the cross application / cross technology requirements to ensure integration ability and reconciliation of conflicting requirements; working with customers and other stakeholders New Service Design: Identify potential opportunities for new service offerings based on industry trends/similar kind of demand from customer/emerging technology paradigm. Create business case for investments for approval from senior management Identify product/service partner if any required to execute New Service Line Operating Model. Create differentiated offering in terms of framework/product/platform to position UST in new space. Build reference applications and customer specific proof of concepts to demonstrate our offering. Partner with Marketing Team to develop collaterals as part of GTM Architecture Governance & Review: Perform architecture review of all projects under his/her portfolio. Conduct design review of all framework elements and architecturally significant components. Identify the common themes across projects within account/vertical and identify opportunity for optimization by creating reusable assets, saving time and money Guide Technical Architects & Sr. Technical Leaders when they are having difficulties with any design challenges during project delivery. Define and measure project /program specific architectural and technology quality metrics.

UST Global celebrates diversity and inclusion. We are an Equal Employment Opportunity employer. We welcome candidates to apply for employment from diverse backgrounds and believe your unique perspective adds to the richness of our company culture. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.