Referral Coordinator, Patient Access Center, FT, Days at Utica Park Clinic in Tulsa, Oklahoma

Job Description:

Referral Coordinator ~ Utica Park Clinic Patient Access Center

Utica Park Clinic (UPC) is part of Ardent Health Services, based in Nashville, Tennessee. Ardent makes considerable investments in people, technology, facilities, and communities, producing high quality care and extraordinary results.

Utica Park Clinic is the physicians group of Hillcrest HealthCare System. With over 60 locations throughout northeastern Oklahoma, most patients enjoy the convenience of a location that is close to home. UPC patients have consistently given top ratings (98% patient satisfaction scores) for the quality of care they receive. When choosing a healthcare provider, you can be confident that you'll find a good match at Utica Park Clinic.

The UPC Patient Access Center is currently looking for a member to join our team! The Referral Coordinator will report directly to the Administrative Director and will concentrate on a wide range of customer service activities.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

Want to make a difference? The ideal team member will:

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Attend JOC conference calls for key updates
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Keep open communication with other entities
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Ensure that all referrals are addressed in a timely manner
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Maintain patient accounts by obtaining, recording, and updating personal financial insurance information
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Provide coverage to clinics without referral specialists
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Keep all referral staff updated with anything relevant
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Document upkeep in EPIC
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Maintain appropriate logs, records, and reports
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Demonstrate and apply knowledge of medical terminology, high proficiency of general medical office procedures including HIPAA regulations
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Ensure patient flow, medical record availability and completeness, schedule physician/provider appointments and maintain physician appointment schedules

QUALIFICATIONS

Want to be a part of our team? Qualifications for this position include:

* High School Diploma or GED

* Previous customer service experience preferred

* Previous medical office experience preferred

SKILLS

Excellent written/verbal/telephone communication skills are essential, along with basic computer knowledge, and a basic understanding of insurance, referrals and medical records. This position will adhere to all policies, procedures and regulations to ensure patient safety and compliance.

CONSIDERATION

How do you get considered to be a part of our team? It is easy!

Click "Apply Now"

This position is located at 7600 S. Lewis.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class..