Posted in Insurance 30+ days ago.
Type: Full-Time
At Prudential, we make lives better by solving the financial challenges of our changing world. Bring your experience and unique insights to a collaborative culture focused on meeting our customer needs!
Enabling Solutions is transforming our Enterprise-wide operating model to be a customer-obsessed organization that inspires all our employees to be bold and better in all that we do.
The U.S. Back Office Customer Service (BOCS) organization is seeking a Claims Examiner Associate to join our Group Life Claim Team of Beneficiary Fulfillment. The successful candidate will be trained to adjudicate life insurance claims for Group Insurance with a focus on accuracy, timeliness and appropriate decision making. During in-classroom and on-the-job training, the incumbent will learn how to navigate our claim system, learn about our products, policies and procedures and how to assist our customers at a time of critical need.
The successful candidate will be responsible for effectively adjudicating claims in order to meet production, quality and service metrics in accordance with policy/procedures and regulatory guidelines. This entails working with both internal and external partners to obtain information required for claim handling. The Claims Examiner also
Key Responsibilities
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The type of individual that can be passionate about this assignment, and will be best positioned to succeed will:
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