Job Description:

Service Advisor

Bergstrom Ford, Lincoln of Neenah

WHAT YOU'LL DO

• Being the liaison between the guest and our Service Technicians.


• Asking the right questions to the guest and relaying that information to the Technicians. Ensuring the vehicle is serviced accurately the first time.


• Walking through diagnosis with guest in non- technical terms. Providing guest with complete and accurate estimated cost of repairs.


• Providing timely and prompt status updates to the guest. Letting them know where their vehicle is in the process.


• Communicating with guests, service team and management if problems arise.


• Always striving to exceed guests expectations! 

WHO'S RIGHT FOR THE JOB?

• Previous experience as a Service Advisor or Service Writer preferred


• Eagerness to learn


• Upbeat and positive personality


• Active Listening Skills


• Excellent Guest/Customer Service


• Strong Communication Skills


• Relationship Building Skills  

OUR COMMITMENT TO YOU

• Competitive compensation!


• Medical, Dental, Vision


• Life Insurance


• Vacation Time


• Discounts on vehicles, service, and parts


• 401(k) with company match


• Paid Vacation and Holidays


• Wellness Program


• Free Team Member Clinic 


• Free Health Coach


• Employee Assistance Program


• Employee Referral Program


• Verizon Wireless Discounts


• Opportunities for growth!

WHY YOU SHOULD JOIN THE BERGSTROM TEAM!

• Wisconsin’s largest Automotive group.


• Established in 1982.


• 1,600+ team members and growing.


• 26 dealerships and 36 brands.


• Ranked among the top 3 dealer groups to work for in the nation.


• Glassdoor voted Bergstrom as one of the best companies to work for in 2020!


• Recognized by the Better Business Bureau and Time Magazine


• Committed to giving back to our communities by supporting organizations like Make-a-wish, United Way and Drive for a Cure!

Bergstrom Automotive is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

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