SR Sales Operations and Commercial Excellence Manager at Blue Diamond Growers in Sacramento, California

Job Description:

Job Summary:
Creates deep customer and business analytics that improve decision-making through actionable insights. Accelerates profitable growth through analytics and formalizes commercial planning cycles (sales and operational: supply and demand) to improve communication, alignment and empower the organization to act.

Job Description:

ESSENTIAL JOB FUNCTIONS                                                                                        

• Identifies capability gaps and helps the company achieve its aspiration related to the sales and operation processes.


• Develops strategies and processes to help build a bridge to close the gap between current state and future state.


• Leads and coaches the team through aspects of change management.


• Designs and leads the execution of management systems and capabilities to support bridge building as it relates to sales and operation planning (e.g. Forecasting, IBP, contract and order management etc.).


• Leads project teams and stakeholders, ensuring continuous alignment and traction as they understand and fulfill the sales and operating planning cycle needs and requirements.


• Leads the design and development of business intelligence tools to generate insights and provide recommendations for optimizing choices that align with GID roadmap.


• Optimizes SAP and IBP to create visible tools that allow the team to manage contracts, orders, and forecast against projected supply.


• Drives implementation, accountability metrics, continuous coaching of contract/order/forecasting processes.


• Partners across the GID & BDG organization and leads team to develop, deploy and execute tools, technology, content and processes to drive performance and optimize execution.


• Builds, maintains and integrates detailed market and competitive intelligence for the division.


• Integrates all business intelligence to develop insights and solutions to grow and execute strategic plan.


• Partners with global supply team and demand planning to improve supply and demand forecasting process and optimize use of IBP.


• Communicates findings and insights to stakeholders and provide recommendations for optimizing business performance.


• This job description reflects managements assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

MINIMUM JOB REQUIREMENTS                                                                     

• Bachelor's Degree in quantitative or analytical field including business, economics, management or statistics.


• 8 years experience in commercial analytics, business research and intelligence including data warehousing and CRM tools, techniques and technology.


• Knowledge and experience in sales force operations, metrics and productivity drivers.


• Demonstrable professional experience in a commercial environment.


• Excellent business acumen, strategic planning, analytical, communication, project management, and change management skills.


• Proven experience building and implementing business strategies that result in revenue and/or share gain.


• Prior experience managing programs or projects with proven success.


• Skilled in accuracy and paying attention to detail.


• Verbal and written English language skills appropriate for management level communication.            

PREFERRED SKILLS AND EXPERIENCES

• Project Management skills with the ability to manage multiple projects simultaneously.


• Solid knowledge and direct experience using business planning & reporting tools (SAP, IBP, etc.).


• Superior Excel (macros, pivots, lookups, sum if, complex link files) & PowerPoint design tools and presentation/chart applications skills


• Experience using Salesforce.com (or other similar CRM tool) to establish reporting and extract insights that will enable sales managers and marketing to make actionable decisions.


• Presentation skills, including ability to succinctly summarize key findings and effectively communicate with both business and technical teams.


• Ability to relate to the business and its stakeholders to grow business acumen.


• Logical and organized with the ability to work under time pressure and meet deadlines both working autonomously and within a team.


• Ability to balance and prioritize multiple conflicting requirements.


• Ability to communicate effectively and efficiently at all levels of the organization, create interdepartmental links based on different projects with a respective level of integrity.

SUPERVISORY RESPONSIBILITIES

• N/A

PHYSICAL DEMANDS

While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Employees work under typical office conditions, and the noise level is usually quiet.

Education:
Bachelors, High School/GED

Other Job Details:

Work Shift:
Day

Pay Type:
Salary

Hourly Rate (if applicable):
N/A

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Blue Diamond Growers (BDG) is an Equal Employment Opportunity Employer. BDG provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information. BDG also complies with all provisions of the U.S. Government's Executive Order 11246 dated September 24, 1965 and the rules, regulations and relevant orders of the Secretary of Labor.