Digital Workplace Operations Manager at Digital Intelligence Systems, LLC in Camas, Washington

Job Description:

The Opportunity:

Our client is looking for a Digital Workplace Operations Manager who will set direction and re-imagine how employees use their productivity tools, devices and services. As a Digital Workplace Operations Manager, you will lead a technical team that manages a diverse set of collaboration, end-user, mobility and desktop management technologies. You will report to a Group Vice President and build partnerships with other teams within Technology and Service and beyond to understand their requirements and translate them into technical solutions.

The Day-to-Day:

* Implement and support technical solutions focused on enhancing workforce productivity

* Develop a digital workplace strategy with a focus on enhancing end-user experience

* Drive processes around secure end-user device management

* Help establish metrics for demonstrating efficient use of end-user productivity tools and services

* Use skills in governance and security to manage/mitigate risk through establishing controls, using security related tools, creating and implementing associated processes through partnership with the Security Team

Your Qualifications:

* 3 or more years of experience with technical and end-user management across multiple platforms from a hardware and access perspective

* Experience with VDI, Mobility, Citrix, and Exchange

* Experience with collaboration solutions including cloud-based productivity applications such as SharePoint Online and OneDrive

* Experience leading technology enhancements and building technology roadmaps, delivering measurable improvements

* Experience managing end-point operational analytics and end-user experience monitoring solutions

* Experience working with Procurement and Service Desk teams to insure license compliance

* Prioritize user community satisfaction and feedback in meeting the business demands

Our client offers exceptional benefits like:

* 100% coverage of premiums for health, vision and dental insurance

* A 50% 401(k) match, up to the IRS maximum

* 20 days of PTO*, plus 9 paid holidays

* 8 weeks paid Primary Caregiver Parental Leave

* Back-up Child Care Program available, offering up to 10 days annually

* A cumulative learning and development framework customized for every employee

* An award-winning work environment - they're Great Place to Work Certified, and a Top Workplace winner from The Oregonian

Digital Intelligence Systems, LLC (DISYS) will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws, and an arrest or conviction will not automatically disqualify a qualified applicant from consideration from employment.