Supervisor, Production Operations at Cox Automotive in Sacramento, California

Job Description:

*Primary Location: *9750 Goethe Rd, Sacramento, CA, USA
*Division: *Cox Automotive
*Job Level: *Team Lead/Supervisor
*Travel: *Yes, 5 % of the Time
*Schedule: *Full-time
*Shift: *Evening Job
*Requisition Number: *208091
DealerTrack s
Collateral Management Services (CMS) is the leader in the title administration
industry, offering complete business process outsourcing solutions, whether the
title is paper or electronic. With over 7400+ lenders partnering with us for titling
solutions and over 52+ million paper and electronic titles under our
management, we are the largest title management company in the United States.

* *

*DealerTrack/Cox Automotive*
is currently looking for a *Production*
*Operations Supervisor *to join our *Title
Processing* *Team* in Sacramento,
CA.

The
*Production Operations Supervisor* is
responsible for the oversight and execution of daily duties, work flow and
management of the department.

* *

*Responsibilities:*

* Supervises, coaches, trains, and
mentors and provides guidance and assistance to staff in order to meet
business goals and objectives.
* Maintain Service Level Agreements
with Clients for all transactions.
* Work collaboratively with your
peers to manage resources and enhance work process to meet overall service
levels to the internal and external client groups.
* Ensure compliance with corporate
policies and procedures not to exclude safety and ergonomic training
within the internal department.
* Participates in the establishment
of policies, procedures, reporting and tracking mechanisms that result in
an efficient operation.
* Develop project requirement and
implementation schedules in conjunction with operations team members.
* Develop, implement and maintain
procedures controls and objective metrics to facilitate accurate
measurements of performance and service level reporting.
* Interview applicants and make
recommendations to hire to human resources department.
* Participate in and make
recommendations for employee recognition program.
* Provide disciplinary action in
accordance with company policies.
* Prepare and administer performance
feedback and quarterly check-ins.
* Perform other duties as assigned
by management.

Qualifications: *Responsibilities:*

* Supervises, coaches, trains, and
mentors and provides guidance and assistance to staff in order to meet
business goals and objectives.
* Maintain Service Level Agreements
with Clients for all transactions.
* Work collaboratively with your
peers to manage resources and enhance work process to meet overall service
levels to the internal and external client groups.
* Ensure compliance with corporate
policies and procedures not to exclude safety and ergonomic training
within the internal department.
* Participates in the establishment
of policies, procedures, reporting and tracking mechanisms that result in
an efficient operation.
* Develop project requirement and
implementation schedules in conjunction with operations team members.
* Develop, implement and maintain
procedures controls and objective metrics to facilitate accurate
measurements of performance and service level reporting.
* Interview applicants and make
recommendations to hire to human resources department.
* Participate in and make
recommendations for employee recognition program.
* Provide disciplinary action in
accordance with company policies.
* Prepare and administer performance
feedback and quarterly check-ins.
* Perform other duties as assigned
by management.

Who We Are
*About Cox Automotive*
There s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

*About Cox *
We are the Cox family of businesses. We ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions Cox Communications and Cox Automotive are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you ll be going with us, and the common purpose that unites us at coxenterprises.com.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.